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Static audio when using bandwidth


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#1 JJ133169

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Posted 25 April 2010 - 10:50 AM

I have two laptops that this issue has presented on ( i don't remember if it happened on win vista but it could have, so if it did its a win 7/vista issue) ( also one of the laptops whole inside was replaced i think 2X, so you could say 3-4 computers i guess then) Plus a 7 year old desktop i have. The issue is that when your downloading, or even when a large or possibly small amount of bandwidth is being used, if your watching streaming audio/video or even video/audio on your hard drive you may see choppiness, or usually hear static or poppy audio or something of that sort. I believe its a windows issue because my desktop is a custom PC, and before it had win 7 on it i never had this issue with windows XP. All of these computers are capable of easily handling this type of media and downloading. The laptops are all dual cores with 4 GB of ram and the desktop is a 2.6 P4 with 2 gb of ram. And i think the chances of having potentially 4 bad computers, and a desktop that suddenly goes bad in the same way is pretty slim. Plus its not the internet connection, Ive checked it in other area's with WIFI.

Operating systems are win 7 home premium and windows 7 Professional.

The problem happens almost always, depending on how much bandwidth is being used, its more noticeable when 100+ kbps is going through.

Trying to get help from Microsoft, but those idiots are Try it in safe mode, try it on a clean boot....its like uhm the audio drivers are all turned off then.....duh


Anyone have any solutions or idea's?

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#2 meuchel

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Posted 25 April 2010 - 10:24 PM

actually the clean boot idea is not turning off the drivers.
only in safe mode does it not load the audio drivers.

so it is recommended you do a clean boot to find out if you have any interferring software such as an antivirus or firewall program that is using resource when you are streaming.

#3 JJ133169

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Posted 25 April 2010 - 10:48 PM

interesting because when i hit diagnostic start up it did not load my audio drivers.....

#4 JJ133169

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Posted 26 April 2010 - 01:56 AM

Thank you very much!

#5 meuchel

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Posted 26 April 2010 - 09:22 AM

What they mean by clean boot is going into msconfig and temporarily disabling all startup programs and services.
This is not a startup option that is selectable from the startup menu.
It has to be done manually.
You are correct that the startup menu options will kill unnecessary drivers.




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