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WD 2500 netcenter


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#1 shags72

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Posted 25 April 2010 - 09:49 AM

I have one of these NAS externals and it clicks now and won't spin up. Is there anyway to cheat a startup so I can get the data? Thanks

Edited by shags72, 25 April 2010 - 01:35 PM.


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#2 meuchel

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Posted 25 April 2010 - 10:33 PM

well i hate to say if you are hearing clicking that is not a good thing.
about the best you can do is to try to remove the drive from the enclosure and put it inside your computer ( if you have a desktop ) and see if it will recognize.
if not you will have to go to a data recovery specialist.

#3 hamluis

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Posted 26 April 2010 - 08:59 AM

...there is always data recovery software that can be used to attempt data recovery.

Louis

#4 shags72

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Posted 26 April 2010 - 11:30 AM

I found this report but it is quite a bit over my head and I don't have a linux system.

http://www.tristanscott.co.uk/articles.php?artno=11

This is a clip from another thread

The status led went from blue to orange , then off.
It no longer spins up or is visible to pc or router.
I have tried a substitute power supply but no cigar!

The drive has 100gb of data on it.
I have found a couple of bad reviews of this product (after buying it) with WD apparently saying you can NEVER recover the data?? I don't beleive it!
Can I buy a new wd1600 and swap the drives?
Is there software I can buy (or download) which will recover the data?

and the answer

I used software called Universal file system explorer. You will find them easy enough with google.
It will do a complete scan of the drive and then put your data into it's own folders....jpg,doc,xls etc etc.
It took a few hours but found everything.
Good luck

Question is, how does it scan and take the data off if the drive won't spin up?

#5 hamluis

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Posted 27 April 2010 - 02:23 PM

The first rule of life on the Web: Protect your system.

Rule #2: Don't believe everything...no, don't believe much of what is posted on any given webpage. Especially so, in the case of apparent endorsements of an unfamiliar product.

<<Question is, how does it scan and take the data off if the drive won't spin up?>>

I doubt that it can. The general disclaimer/understanding with any data recovery program...is that the drive must be capable of life.

From the listed software's webpage, http://www.ufsexplorer.com/help/ENG/dataa.htm:

"UFS Explorer works as browser, simalar to Windows Explorer. However, unlike Windows and Windows explorer, UFS Explorer does not use Windows-style disk partitions layout and Windows files access; instead it reads information directly from disk. That's why it can read files from other file systems, that are normally not available. The following data-related concepts are used:

[b]Disks - any storage devices, that is readable from Windows."[/
b]

A drive that won't spin up...doesn't qualify as "readable from Windows" in my world.

I would download/install the demo/trial version of GetDataBack-NTFS and install it. The demo won't recover anything but it will allow you to see if it can access/see any files on the suspect hard drive. If it can, pay and then recover the files...if it cannot, you know that chances of successful recovery go a bit lower.

GetDataBack - Data Recovery Software - http://runtime.org/data-recovery-software.htm

Louis




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