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Key loggers and lost email.


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#1 gamma666

gamma666

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Posted 25 April 2010 - 09:21 AM

Hello, thank you for your time and patience.

I've been having difficulty removing a keylogger upon my computer. i have run several anti-virus/malware programs,( AvG, Dr.Web,Avast, Spyware doctor, Kaspersky Anti-Virus, Ad-Aware, Spybot S&D.)

I was wondering if i still have anything on my computer, because all the scans came up blank, yet i have been unable to get any email inside my email account, despite changing passwords.


I do see a csrss.exe , MOM.exe, Reader_dl.exe, and CCC.exe program running and haven't been able to remove them, but i am not so sure what they are, i have seen a few other website that elude to htem being a source of problems.

Edited by Pandy, 25 April 2010 - 10:03 AM.
Moved from Windows XP Home and Pro to a more appropriate forum ~Pandy


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#2 certifiedgeek

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Posted 25 April 2010 - 01:35 PM

I believe the CCC.exe and MOM.exe are related to ATI video cards specifically the Catalyst software. The Reader_dl.exe is related to Adobe Reader, and the csrss.exe is a critical windows file that should be probably left alone.

What leads you to believe you have a secrete keylogger on your computer? Any more info on what you are experiencing other than the email issue would be greatly helpful.

Have you tried to run Malwarebytes or SUPERAntispyware yet?




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