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blu-ray drive


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#1 thewomble

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Posted 25 April 2010 - 07:36 AM

Running WINDOWS7, HP PAVILION computer. Using HP MEDIASMART watched a couple of blu-ray DVD and computer stopped recolonizing the drive. Have done a reformat and managed to watch one DVD. It now won't recognize the drive. Any help to reset or why HP MEDIASMART won't play the DVD. Downloaded POWERDVD 9 and all works well.

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#2 MrBruce1959

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Posted 25 April 2010 - 01:02 PM

Running WINDOWS7, HP PAVILION computer. Using HP MEDIASMART watched a couple of blu-ray DVD and computer stopped recolonizing the drive. Have done a reformat and managed to watch one DVD. It now won't recognize the drive. Any help to reset or why HP MEDIASMART won't play the DVD. Downloaded POWERDVD 9 and all works well.


Hi and welcome to bleepingComputer!

I take it you really want to use the HP MediaSmart software to watch DVDs with instead of PowerDVD is this correct?

Have you tried uninstalling the program and reinstalling it? If not, try that and let us know if the program now works properly again.

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