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Infected with Antivirus Pro 2010: Trojan.FakeAlert.Gen, Trojan.Fraudpack


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4 replies to this topic

#1 mshadle

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Posted 25 April 2010 - 02:26 AM

Hello,

My computer appears to have been infected by the Antivirus Pro 2010 virus a few weeks ago; suddenly Mozilla was hijacked, redirected to another site (see below). Suddenly numerous fake antivirus screens suggesting I had a virus. At the time of infection, I was using McAfee Total Protection Service as well as an older version of MBAM (not runtime version).

Steps I followed:
1. Killed “ave.exe” process and manually deleted all instances in the file system (application data folder) and registry.
3. Created and ran fix.reg, which allowed me to download and execute other programs, which I was unable to do up to that point.
4. Ran SDFIX.exe which didn’t report anything.

At some point, I then rebooted and the issue occurred again. Updated and ran MBAM and it showed Trojans in the log file, which I then quarantined.

I then downloaded and ran Stopzilla, which then quarantined and deleted ave.exe. I ran MBAM after that, and it came back completely clean. Also, since Yahoo! wasn’t showing up correctly in the browser, I reinstalled the Java runtime environment, assuming it got screwed up somehow. At that point I turned off my PC for the night.

Upon reboot later the next day, Stopzilla showed AVE.exe was there again. I continue to have browser hijacks and sometimes my laptop hangs if the hijack occurs when I am out of the office. If I close the hijack right away, there are no outward signs of issues. Every so often McAfee will report it has deleted certain viruses, as below. But none of the tools seems to be able to resolve the issue permanently.

Here are links from the two of the browser hijacks:
hxxp://76v84nks81.cc/XAa21une5q6MSeS404b8b...a9da90945cbf17x
hxxp://a67990067.cn/XvQ13ifX5j3QSXO6ee23d87d47a09c2a5f230fcc6691409626k


Some of the files that have been deleted by McAfee in the last few days:
ILEE.EXE – Generic Fake Alert!gz
AVE.EXE
FakeAlert – WinWeb Security.C
FakeAlert – Xpspy Av.exe
Artemis!62BFF91D6B19

I have attached the GMER and MBAM logs.

I would have attached the DDR logs as well, but even after multiple attempts I couldn’t get that program to finish; this despite my best efforts at removing script and popup blocking in advance.

Thanks in advance for your assistance!

Matt


Edit: Link disabled, to preclude possible infection. ~tg

Removed log as not allowed in this forum. ~ OB

Edited by Orange Blossom, 26 April 2010 - 07:58 PM.


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#2 certifiedgeek

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Posted 25 April 2010 - 12:24 PM

hi mshadle,

You could try this exactly as it is stated, but it might not do any long term good since you might have additional problems.

This part of Bleeping Computer usually doesn't look at logs, but based on what you posted, it looks like you might have rootkit.

I recommend you follow this guide which will allow you to get help from the malware experts that can assist you in these types of advanced repairs.

Good luck and let me know if you have any questions.

#3 mshadle

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Posted 26 April 2010 - 12:09 AM

Thank you certifiedgeek for your fast response. I have posted this to the Malware Removal forum instead. Apparently I was focused on what to put into the post and not where to post it!

Matt

#4 certifiedgeek

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Posted 26 April 2010 - 12:11 AM

Good luck and let me know if I can help. :thumbsup:

#5 Orange Blossom

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Posted 26 April 2010 - 08:00 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/312400/infected-with-antivirus-pro-2010-trojanfakealertgen-trojanfraudpack/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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