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possible new virus that I can't figure out


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#1 thenewbigmack

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Posted 25 April 2010 - 12:52 AM

Hey guys... first post here and hoping to get some help. I was installing a printer driver for my dad yesterday and the driver had an error during download. I then installed something called "driver detective" to see if I could fix the problem. After doing some research, I am fairly confident that the driver detective is not the origin, but I'm not sure. Anyways... when the computer was restarted, the first screen popped up with the options at the bottom such as "F2 setup, F10 system recovery, etc etc"... however, the screen freezes right there, and the keyboard also freezes. I haven't found a way to get past this screen at all, and I also can't get a keyboard to function, no matter if I switch keyboards. One thing I didn't try was using a USB keyboard, but I'm not sure if that would make a difference. I didn't have access to one either. It also will not boot from cd as far as I can tell. I'm stumped guys... any ideas? Thanks

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#2 thenewbigmack

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Posted 25 April 2010 - 01:25 AM

sorry for posting in the wrong area, thank you for moving

#3 Elise

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Posted 26 April 2010 - 07:38 AM

If you have a windows installation CD, it would be good to see if you can boot from that and do a repair installation.

regards, Elise


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