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Possible Rootkits and at least 1 Trojan Virus


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#1 ALE3ANDER076

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Posted 24 April 2010 - 04:38 PM

I think I may have some malware I just can't get rid of. I have NIS 2009 as an antivirus and a Firewall. Unfortunately, Norton, it seems, can't detect certain things other Anti-Malware programs can. I even had a Norton technician remove malware, though the problems continue to persist. I managed to quarantine a few virii (Trojans, and other suspicious malware) using Panda Cloud Antivirus, Trend Micro, and Avast. I also ran TFC, Malwarebytes, and Bitdefender. I also believe my emails are being intercepted and/or hacked. I've also noticed my computer running much slower than usual, and my keystrokes have a somewhat noticeable lag. Finally, I was unable to complete a gmer scan. I would get messages such as: "HP Boot Optimizer has encountered a problem and needs to close. We are sorry for the inconvenience". Recently, I also received a "Windows has recovered from a serious error" message. I am therefore submitting the Trend Micro Rootkit Buster instead. I also ran the DDS scan (DDS and Rootkit Buster log results are located in attachments).

The Trojans are generic, according to the Cloud Antivirus.

Here are the locations of the Trojans and suspicious files that were "quarantined":

Trojan:
Location: C:Program FilesUpdates From HP9972322Interop.SHDocVw.dll

Trojan:
Location: C:ProgramFilesOnline ServicesPeople CUtilitiesAltBrowser.exe

Suspicious File:
C:hprecoverywizardSWR_Wizard.exe

Suspicious file:
C:hprecoverywizardfscommandCDlogic_ret.exe

I am not sure if the virii were truly removed, or if they're still operating under the surface.

Finally, when running gmer, it hung up on the following (I ran a gmer scan more than once, and it wouldn't complete):

...5408 (?)
Sections:C:WINDOWSSystem32DriversBeep.SYS
Device00000044
One of the initial lines scanned was:
861E7D68-ZwAlertResumeThread

So, I think I may be infected by rootkits, malware, and possibly even spyware. I am not sure exactly how to interpret the results. Can someone please look at the information presented.

Thanks so much for any assistance.

-Alex

Is there any additional information that I should include?

Thanks.

-A.

Attached Files


Edited by Budapest, 29 April 2010 - 01:50 AM.
Posts merged ~BP


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#2 m0le

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Posted 29 April 2010 - 06:44 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
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The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

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#3 m0le

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Posted 05 May 2010 - 05:51 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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