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HijackThis Log, Internet page loading problems


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12 replies to this topic

#1 Jason J. Hughes

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Posted 24 April 2010 - 03:28 PM

Toshiba Satellite L305-S5945 connected to 700+kB/s download speed wireless internet via AT&T. When connecting to web pages, often hangs on 'Resolving Host' or 'Waiting for [page]' and then either gives an error page that the site is not there or the page cannot be found. Refreshing [F5] often loads the page, but just as often now it does not. Because of the problem, I have now attempted to post this three times (it keeps giving me a failure to connect error when I try to post).

Problem first started in Firefox, so I switched to Google Chrome. Now happening there, too. IE is working slightly better, but has the problem as well. TrendMicro/Norton/Spybot/Spysweeper not finding anything.

Thanks in advance for any advice you can give. I'm a long time fan of this forum, and was registered at one time a few years ago; sorry life pulled me away from computers for awhile. smile.gif

HijackThis Log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:17:57 PM, on 4/24/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files (x86)\Toshiba\ConfigFree\CFSwMgr.exe
C:\Windows\sysWow64\SearchProtocolHost.exe
C:\Users\All the Rage\AppData\Local\Temp\Temp1_HijackThis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~2\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [cfFncEnabler.exe] cfFncEnabler.exe
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TSS.exe" /hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files (x86)\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~1\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: ConfigFree Gadget Service - TOSHIBA Corporation. - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files (x86)\Jumpstart\jswpsapi.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files (x86)\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10380 bytes


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#2 m0le

m0le

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Posted 29 April 2010 - 01:51 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.


Then

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
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#3 m0le

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Posted 04 May 2010 - 07:40 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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#4 m0le

m0le

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Posted 11 May 2010 - 04:19 PM

Reopened at user's request

--------------------------------------------------------

Please provide the logs asked for.

Thanks thumbup2.gif
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#5 Jason J. Hughes

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Posted 11 May 2010 - 04:35 PM

DDS Log:


DDS (Ver_10-03-17.01) - NTFSX64
Run by All the Rage at 16:29:47.50 on Tue 05/11/2010
Internet Explorer: 8.0.6001.18904
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3963.1874 [GMT -5:00]

SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agr64svc.exe
C:\Windows\SysWOW64\atashost.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RAVCpl64.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TSS.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Toshiba\ConfigFree\CFSwMgr.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\All the Rage\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\All the Rage\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mLocal Page = c:\windows\syswow64\blank.htm
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~2\spybot~1\SDHelper.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files (x86)\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~2\common~1\symant~1\ids\IPSBHO.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~2\micros~1\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files (x86)\java\jre1.6.0_06\bin\ssv.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files (x86)\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [SpybotSD TeaTimer] c:\program files (x86)\spybot - search & destroy\TeaTimer.exe
uRun: [WMPNSCFG] c:\program files (x86)\windows media player\WMPNSCFG.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [AppCallBurner]
mRun: [NDSTray.exe] NDSTray.exe
mRun: [cfFncEnabler.exe] cfFncEnabler.exe
mRun: [ToshibaServiceStation] "c:\program files (x86)\toshiba\toshiba service station\TSS.exe" /hide
mRun: [ccApp] "c:\program files (x86)\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files (x86)\norton 360\osCheck.exe"
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [GrooveMonitor] "c:\program files (x86)\microsoft office\office12\GrooveMonitor.exe"
mRun: [BlackBerryAutoUpdate] c:\program files (x86)\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~2\micros~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files (x86)\java\jre1.6.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~2\spybot~1\SDHelper.dll
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~2\micros~1\office12\GR99D3~1.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~2\common~1\skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~2\micros~1\office12\GRA8E1~1.DLL
TB-X64: Show Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -
mRun-x64: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun-x64: [Persistence] c:\windows\system32\igfxpers.exe
mRun-x64: [RtHDVCpl] RAVCpl64.exe
mRun-x64: [Skytel] Skytel.exe
mRun-x64: [IAAnotif] "c:\program files (x86)\intel\intel matrix storage manager\iaanotif.exe"
mRun-x64: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun-x64: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun-x64: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun-x64: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun-x64: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

================= FIREFOX ===================

FF - ProfilePath - c:\users\allthe~1\appdata\roaming\mozilla\firefox\profiles\i6p55751.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - plugin: c:\program files (x86)\common files\motive\npMotive.dll
FF - plugin: c:\program files (x86)\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\users\all the rage\appdata\local\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 IDSvia64;Symantec Intrusion Prevention Driver;c:\progra~3\symantec\defini~1\symcdata\ipsdefs\20100510.001\IDSvia64.sys [2010-5-10 396336]
R1 JSWPSLWF;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwfx.sys [2009-4-23 26624]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-11 132656]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-8-18 8704]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2009-2-19 47664]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-5-18 25424]
S4 KR10I64;KR10I64;c:\windows\system32\drivers\KR10I64.sys [2008-8-18 248320]
S4 KR10N64;KR10N64;c:\windows\system32\drivers\KR10N64.sys [2008-8-18 237568]

============== File Associations ===============

JSEFile=c:\windows\syswow64\WScript.exe "%1" %*

=============== Created Last 30 ================

2010-04-28 19:12:32 0 d-----w- c:\program files\Linksys
2010-04-28 19:05:51 76184 ----a-w- c:\windows\syswow64\atsckernel.exe
2010-04-28 19:05:48 20376 ----a-w- c:\windows\syswow64\atashost.exe
2010-04-28 19:05:38 0 d-----w- c:\programdata\webex
2010-04-28 19:00:26 0 d-----w- c:\programdata\Pure Networks
2010-04-27 03:30:43 0 d-----w- c:\program files (x86)\common files\Motive
2010-04-27 03:29:21 0 d-----w- c:\programdata\Motive
2010-04-27 03:29:13 0 d-----w- c:\program files\common files\Motive
2010-04-27 03:28:57 0 d-----w- c:\program files (x86)\ATT

==================== Find3M ====================

2010-05-03 06:03:53 86016 ----a-w- c:\windows\inf\infstor.dat
2010-05-03 06:03:53 51200 ----a-w- c:\windows\inf\infpub.dat
2010-05-03 06:03:53 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-02-27 09:24:35 665600 ----a-w- c:\windows\inf\drvindex.dat
2010-02-26 06:54:10 37665 ----a-w- c:\windows\fonts\GlobalUserInterface.CompositeFont
2010-02-23 07:03:02 1147904 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 06:57:40 132096 ----a-w- c:\windows\system32\iesysprep.dll
2010-02-23 06:57:39 77312 ----a-w- c:\windows\system32\iesetup.dll
2010-02-23 06:39:13 916480 ----a-w- c:\windows\syswow64\wininet.dll
2010-02-23 06:39:00 1209344 ----a-w- c:\windows\syswow64\urlmon.dll
2010-02-23 06:37:26 206848 ----a-w- c:\windows\syswow64\occache.dll
2010-02-23 06:35:21 611840 ----a-w- c:\windows\syswow64\mstime.dll
2010-02-23 06:34:51 5944832 ----a-w- c:\windows\syswow64\mshtml.dll
2010-02-23 06:34:49 594432 ----a-w- c:\windows\syswow64\msfeeds.dll
2010-02-23 06:34:49 55296 ----a-w- c:\windows\syswow64\msfeedsbs.dll
2010-02-23 06:34:06 25600 ----a-w- c:\windows\syswow64\jsproxy.dll
2010-02-23 06:33:45 71680 ----a-w- c:\windows\syswow64\iesetup.dll
2010-02-23 06:33:45 1985536 ----a-w- c:\windows\syswow64\iertutil.dll
2010-02-23 06:33:45 164352 ----a-w- c:\windows\syswow64\ieui.dll
2010-02-23 06:33:45 109056 ----a-w- c:\windows\syswow64\iesysprep.dll
2010-02-23 06:33:44 55808 ----a-w- c:\windows\syswow64\iernonce.dll
2010-02-23 06:33:44 184320 ----a-w- c:\windows\syswow64\iepeers.dll
2010-02-23 06:33:44 11070976 ----a-w- c:\windows\syswow64\ieframe.dll
2010-02-23 06:33:38 387584 ----a-w- c:\windows\syswow64\iedkcs32.dll
2010-02-23 05:19:22 162816 ----a-w- c:\windows\system32\ieUnatt.exe
2010-02-23 04:55:36 133632 ----a-w- c:\windows\syswow64\ieUnatt.exe
2010-02-23 04:55:24 173056 ----a-w- c:\windows\syswow64\ie4uinit.exe
2010-02-23 04:54:43 13312 ----a-w- c:\windows\syswow64\msfeedssync.exe
2010-02-20 23:15:56 32768 ----a-w- c:\windows\system32\nshhttp.dll
2010-02-20 23:14:20 33792 ----a-w- c:\windows\system32\httpapi.dll
2010-02-20 23:06:41 24064 ----a-w- c:\windows\syswow64\nshhttp.dll
2010-02-20 23:05:14 30720 ----a-w- c:\windows\syswow64\httpapi.dll
2008-01-21 03:21:59 174 --sha-w- c:\program files\desktop.ini
2008-01-21 03:21:59 174 --sha-w- c:\program files (x86)\desktop.ini
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-02-10 09:28:23 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-12-26 06:30:35 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-05-18 22:53:20 4 --sh--r- c:\windows\system32\drivers\taishop.sys
2009-05-18 22:53:23 13 --sh--r- c:\windows\syswow64\drivers\fbd.sys

============= FINISH: 16:32:39.49 ===============

Attached Files



#6 Jason J. Hughes

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Posted 11 May 2010 - 05:07 PM

GMER ran and came up with a message that no modifications were found. Log file was 100% blank.

Also, please note the original internet browsing problems detailed in the first message. Essentially, I have two concurrent problems (possibly unrelated).

1) Internet failing to load pages upon first, second, sometimes third attempts.
2) System regularly locking up.

Thanks again!

#7 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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Posted 11 May 2010 - 05:11 PM

Could be malware but nothing is really pointing to that at the moment.

Let's try a couple of good removers and see if any trace appears

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


And

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#8 Jason J. Hughes

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Posted 13 May 2010 - 04:34 PM

I'm thinking it's not malware either. Malwarebytes came up clean (log to follow). Locking up is getting far worse. Today, it's yet to manage more than ten minutes before locking up. Just ran disc repair from a Vista repair disc (I didn't get the full software disc with my laptop). The window popped up and it ran for a bit, and then just disappeared back to the main menu screen. Memory diagnostic also found no errors.

When it checks my C:\ disk for consistency, it find all kinds of things, but I'm not sure where to find the logs of all the stuff that streams by on the screen.

I know it may not be your area of expertise, if it's not malware, but any advice or a direction you could point me would be incredibly helpful. I've been pricing out Windows 7 to see if upgrading to that might fix the problem, as it also appears not not be any kind of hardware issue.

It just locked up before I could even post this, so it's going to be a no-go on another malware scan I'm afraid.

----------------------------------------------

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4091

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

5/11/2010 8:21:25 PM
mbam-log-2010-05-11 (20-21-25).txt

Scan type: Full scan (C:\|F:\|)
Objects scanned: 327209
Time elapsed: 2 hour(s), 20 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


#9 m0le

m0le

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Posted 13 May 2010 - 06:06 PM

You're right that malware is my area but it may be worth running the repair options on Vista


You may have corrupt critical system files. Let's see if we can fix that.
  1. Select
  2. Select All Programs
  3. Select Accessories
  4. Right click Command Prompt and choose Run as administrator
  • If you have the User Account Control (UAC) enabled you will be asked for authorization prior to the command prompt opening.
  • You may simply need to press the Continue button if you are the administrator or insert the administrator password.
  • Type in sfc /scannow in the command window and press enter.
  • Note the space between the c and the /
  • If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue. This can be done with a borrowed DVD if you don't have one.
  • Be patient because the scan may take some time.
  • Allow the scan to run and when completed, reboot the system.

And

We are going to run chkdsk which will verify and repair the file system

Step One: Click Windows, type chkdsk

Step Two: Right click the chkdsk.exe file and right-click the mouse

Step Three: Choose Run as Adminstrator

Step Four: Run the chkdsk utility by typing in the following command:

chkdsk c: /f /r

NOTE: The /f command automatically fixes any errors encountered, the /r command locates bad sectors and recovers readable information.

Step Five: A reboot is normally required for the chkdsk program to lock the disk and run correctly (this is typical on machines that have only one volume), so simply restart the computer and chkdsk will run automatically. When it's finished, (This process can take quite a while depending on the size of your disk, etc.), it will boot back to normal Windows.

On Rebooting the PC you will see the disk being checked.

This process will take, on average, about an hour.


This may help or it may cause more problems. In this case it may be that the PC is beyond help. Let me know either way.
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#10 Jason J. Hughes

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Posted 13 May 2010 - 11:56 PM

sfc said that there were some errors it could not fix (see log file for details ... which is massive at 16.9 MB). CHKDSK is now taking a lot longer to run than it was before ... it ran automatically after each system lock-up but obviously wasn't accomplishing much (I guess this is the /f /r at work).

First up, it does something (my wife deleted the file that said what) to $I30 in index file 182 (I think). The rest I know for sure as it was still on the screen.

Recovering orphaned file ... Into directory file 182
there are 14 of these files and it appears to be the same files each time (my system has been running CHKDSK every time after it locks up and reboots. However, it's found far fewer files the two times I've done it since running sfc

File data verification
This step takes about a half hour now (it never used to take this long). I've run CHKDSK twice now and it's taken this long both times.

Verifying free space
This also takes a bit of time, but at least it's not finding files at every turn with problems.

Even better, it's lasting longer than 10 minutes. I'm not ready to say it won't be locking up at all as it's only been about 40 minutes since all this finished this latest time, but here's hoping.


#11 m0le

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Posted 14 May 2010 - 04:19 PM

Keep me posted thumbup2.gif
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#12 m0le

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Posted 17 May 2010 - 07:52 PM

How's the PC going?
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#13 m0le

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Posted 19 May 2010 - 07:01 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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