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Avast can't remove this 'virus'?


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#1 SlyCooperFan1

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Posted 24 April 2010 - 01:57 PM

I ran a boot-time scan using avast! antivirus, and the scan found one Potentially Unwanted Program. :flowers: It was classified as Win32:Adspy-DF [PUP]. avast! couldn't remove it during the boot-time scan or send it to the Virus Chest, saying that the operation isn't supported for that type of archive. :thumbsup: I have the scan log if anyone needs it, but I really want to know if this has to be removed and if so, how, because avast! can't do anything. :trumpet:

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#2 certifiedgeek

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Posted 24 April 2010 - 09:05 PM

Hi SlyCooperFan1 and sorry for the wait,

Have you tried running any programs such as MBAM or SAS?

Before running them, use TFC by Old Timer which can be found here. Make sure you close and save all your work before running TFC since it will more than likely need to reboot your computer.

#3 boopme

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Posted 24 April 2010 - 10:00 PM

Hello, yes you can post the log you have.

Also Run the suggested scans above.
But if possible before those Could you run an Online scan.

Please run a BitDefender Online Scan
  • Click I Agree to agree to the EULA.
  • Allow the ActiveX control to install when prompted.
  • Click Click here to scan to begin the scan.
  • Please refrain from using the computer until the scan is finished. This might take a while to run, but it is important that nothing else is running while you scan.
  • When the scan is finished, click on Click here to export the scan results.
  • Save the report to your desktop so you can post it in your next reply.

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