If you have system restore turned off, PLEASE turn it back on. The system restore will be purged as a final step in the malware removal process. Disabling System Restore as the first step
when attempting to clean a system or when scanning for malware is not advisable
. Unfortunately, some anti-virus vendors still recommend doing this before attempting malware removal and many folks follow that advice. This is really not a good practice when dealing with infected computer systems. Turning System Restore off and then turning it back on has some risk associated with it since that feature does not always work as intended
. Further, there is always a possibility of something going wrong during the malware removal process and you end up with more problems. If an incident renders your system problematic or unbootable
, you can use System Restore to return it to a previous working state
. Without a restore point to fall back on, you are left with a limited means
of restoring your system to a usable condition. Disabling this feature could mean having to perform a repair install (or reformat in worst case scenarios) if you're unable to fix any problems which System Restore may be able to correct. Although System Restore is not always 100% guaranteed to work all the time, it at least gives you another option
before resorting to more drastic measures.
"System Restore and malware removal - what is best practice?
"Should I purge all my restore point BEFORE removing infection?
Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/312601/antispywaresoft-rogueantisoft-trojan-dropperwin-nv-removed/ you should NOT make further changes to your computer
(install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.Please be patient
. It may take several days to get a response but your log will be reviewed and answered as soon as possible
. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.
To avoid confusion, I am closing this topic. Good luck with your log.