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Virus blocking spyware programs


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#1 DSeago

DSeago

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Posted 24 April 2010 - 09:08 AM

My internet connection slowed down significantly a couple of months ago and I suspected a virus. However my virus scan (ESET; and now IOBit Security 360) have not found anything. What the virus has done:

1. Blocked access to AnitMalware Bytes, Spyware S&D, Super Anti spyware.
2. Blocked me from downloading these programs for a reinstall with rename.
3. Blocked access to an external hard drive (at least I think this is the case)
4. Slowed my internet speed from 4m to typically less than 1m.

I ran RKill to see if processes could be stopped, but the only process that was stopped was RKill itself.

Any guidance would be appreciated.

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#2 certifiedgeek

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Posted 24 April 2010 - 09:42 AM

Hi,

Do you have a cd or flash drive that you can put the MBAM and SAS on so you can try to install from there instead of downloading it on the suspected infected computer? I am assuming you already tried renaming all the MBAM or SAS setup files to something like explorer.exe or winlogon.exe and then trying the setup? Another excellent scanning program is Dr.Web CureIt which can be downloaded for free from http://www.freedrweb.com/cureit/

One option would be to try to start in safe mode and then try and run SAS or MBAM. Have you tried that yet? You can get into safe mode by restarting your computer and tapping F8 when the computer is starting. If you time it right, you will then see a screen with white text that will allow you to use the arrow keys to select safe mode or safe mode with networking among other options. I would try safe mode with networking first, and if that doesn't work, you should try basic safe mode. Then try to install and run both SAS and MBAM.




Let me know if that works or helps.




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