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Possible Security Malware Infection?/Permissions Issue?


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2 replies to this topic

#1 PhilMcCracken

PhilMcCracken

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  • 7 posts
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  • Local time:05:54 PM

Posted 24 April 2010 - 08:12 AM

Hi gang,

I have my neighbor's laptop because she said she downloaded that Security Tool malware. The problem I'm having is I can't seem to locate any issues, so I'm askling you fine people for help in determining whether or not there is an issue. To this date, I've cleaned up what I could using Avira, SpyBot, CCleaner and MalwareBytes, so following is the DDS log.

Perhaps an associated issue: When I try to run GMER, I get this message: "C:\Windows\System\32\Cinfig\System: The system could not find the file specified" The file is actually there, and this user said she thought she had a duplicate user name previously, but I could not find that, either. Could this missing user/premissions issue be indicative of a larger issue?

Please let me know, if you can, if there really is something I missed.

Thanks for all the hard work.

DDS:



DDS (Ver_10-03-17.01) - NTFSX64
Run by Robin at 8:50:04.47 on Sat 04/24/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3003.1760 [GMT -4:00]

SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe
c:\PROGRA~2\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\McAfee\MPF\MPFSrv.exe
C:\Program Files (x86)\McAfee\MSK\MskSrver.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\PROGRA~2\McAfee\MSC\mcmscsvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
c:\PROGRA~2\mcafee.com\agent\mcagent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\HP\QuickPlay\QPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files (x86)\iPod\bin\iPodService.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\PROGRA~2\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
c:\PROGRA~2\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\system32\msiexec.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Users\Robin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\W9507OTG\dds[1].scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mLocal Page = c:\windows\syswow64\blank.htm
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~2\mcafee\msk\mskapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~2\spybot~1\SDHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files (x86)\mcafee\virusscan\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files (x86)\msn\toolbar\3.0.0560.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files (x86)\msn\toolbar\3.0.0560.0\msneshellx.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [HPADVISOR] c:\program files (x86)\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [LightScribe Control Panel] c:\program files (x86)\common files\lightscribe\LightScribeControlPanel.exe -hidden
mRun: [QPService] "c:\program files (x86)\hp\quickplay\QPService.exe"
mRun: [UCam_Menu] "c:\program files (x86)\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
mRun: [QlbCtrl.exe] c:\program files (x86)\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [UpdatePRCShortCut] "c:\program files (x86)\hewlett-packard\recovery\muitransfer\muistartmenu.exe" "c:\program files (x86)\hewlett-packard\recovery" updatewithcreateonce "software\cyberlink\PowerRecover"
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [HP Software Update] c:\program files (x86)\hp\hp software update\HPWuSchd2.exe
mRun: [WirelessAssistant] c:\program files (x86)\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [mcagent_exe] "c:\program files (x86)\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~2\mcafee\mhn\McENUI.exe /hide
mRun: [SunJavaUpdateSched] "c:\program files (x86)\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files (x86)\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files (x86)\itunes\iTunesHelper.exe"
mRun: [avgnt] "c:\program files (x86)\avira\antivir desktop\avgnt.exe" /min
uPolicies-system: WallpaperStyle = 2
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
dPolicies-system: WallpaperStyle = 2
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~2\spybot~1\SDHelper.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~2\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~2\mcafee\sitead~1\McIEPlg.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files (x86)\common files\lightscribe\LSRunOnce.exe"
BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~2\mcafee\msk\MSKAPB~1.DLL
BHO-X64: McAfee Phishing Filter - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO-X64: scriptproxy - No File
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~2\mcafee\sitead~1\x64\mcieplg.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~2\mcafee\sitead~1\x64\mcieplg.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun-x64: [Persistence] c:\windows\system32\igfxpers.exe
mRun-x64: [cAudioFilterAgent] c:\program files\conexant\caudiofilteragent\cAudioFilterAgent64.exe
mRun-x64: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-10-22 308296]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 59904]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files (x86)\avira\antivir desktop\sched.exe [2010-4-21 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files (x86)\avira\antivir desktop\avguard.exe [2010-4-21 267432]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-4-21 81072]
R2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 27136]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files (x86)\mcafee\siteadvisor\mcsacore.exe [2010-3-22 110312]
R2 McProxy;McAfee Proxy Service;c:\progra~2\common~1\mcafee\mcproxy\mcproxy.exe [2009-10-22 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-10-22 155456]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\spybot - search & destroy\SDWinSec.exe [2010-4-21 1153368]
R3 CAXHWAZL;CAXHWAZL;c:\windows\system32\drivers\CAXHWAZL.sys [2009-6-24 292864]
R3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-8-17 228408]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-5-26 138752]
R3 McSysmon;McAfee SystemGuards;c:\progra~2\mcafee\viruss~1\mcsysmon.exe [2009-10-22 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-10-22 102472]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-10-22 49480]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt64win7.sys [2009-9-28 215040]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 17920]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-10-22 40904]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-8-17 216064]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-27 1255736]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2009-7-13 23040]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x64.sys [2009-6-10 389120]

=============== Created Last 30 ================

2010-04-24 12:40:48 0 d-----w- c:\programdata\Sun
2010-04-24 12:40:16 411368 ----a-w- c:\windows\syswow64\deployJava1.dll
2010-04-24 12:40:16 153376 ----a-w- c:\windows\syswow64\javaws.exe
2010-04-24 12:40:16 145184 ----a-w- c:\windows\syswow64\javaw.exe
2010-04-24 12:40:16 145184 ----a-w- c:\windows\syswow64\java.exe
2010-04-24 12:23:35 0 d-----w- c:\program files (x86)\CCleaner
2010-04-23 13:15:59 0 d-----w- c:\program files (x86)\Trend Micro
2010-04-21 13:30:34 0 d-----w- c:\users\robin\appdata\roaming\Avira
2010-04-21 11:43:44 81072 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-04-21 11:43:42 0 d-----w- c:\programdata\Avira
2010-04-21 11:43:42 0 d-----w- c:\program files (x86)\Avira
2010-04-21 11:40:07 0 d-----w- c:\programdata\Spybot - Search & Destroy
2010-04-21 11:40:07 0 d-----w- c:\program files (x86)\Spybot - Search & Destroy
2010-04-21 01:39:16 0 d-----w- c:\users\robin\appdata\roaming\Malwarebytes
2010-04-21 01:39:08 24664 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-21 01:39:08 0 d-----w- c:\programdata\Malwarebytes
2010-04-21 01:39:08 0 d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2010-04-14 19:47:05 118 ----a-w- c:\windows\system32\MRT.INI
2010-04-14 00:16:49 612352 ----a-w- c:\windows\system32\vbscript.dll
2010-04-14 00:16:49 427520 ----a-w- c:\windows\syswow64\vbscript.dll
2010-04-14 00:16:48 286720 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-14 00:16:48 157696 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-14 00:16:48 125952 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-14 00:16:47 5509008 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-04-14 00:16:46 3954568 ----a-w- c:\windows\syswow64\ntkrnlpa.exe
2010-04-14 00:16:46 3899280 ----a-w- c:\windows\syswow64\ntoskrnl.exe
2010-04-13 20:06:12 220672 ----a-w- c:\windows\system32\wintrust.dll
2010-04-13 20:06:12 172032 ----a-w- c:\windows\syswow64\wintrust.dll
2010-04-13 20:06:11 139264 ----a-w- c:\windows\system32\cabview.dll
2010-04-13 20:06:11 132608 ----a-w- c:\windows\syswow64\cabview.dll
2010-03-27 14:40:47 0 d-----w- c:\windows\syswow64\Wat
2010-03-27 14:40:47 0 d-----w- c:\windows\system32\Wat

==================== Find3M ====================

2010-04-04 01:35:20 298 ----a-w- c:\users\robin\appdata\roaming\wklnhst.dat
2010-02-24 14:16:06 212864 ------w- c:\windows\system32\MpSigStub.exe
2010-02-23 08:22:50 1192960 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 07:56:00 977920 ----a-w- c:\windows\syswow64\wininet.dll
2010-02-23 07:55:56 1225216 ----a-w- c:\windows\syswow64\urlmon.dll
2010-02-23 07:55:45 606208 ----a-w- c:\windows\syswow64\mstime.dll
2010-02-23 07:55:43 64512 ----a-w- c:\windows\syswow64\msfeedsbs.dll
2010-02-23 07:55:43 5964800 ----a-w- c:\windows\syswow64\mshtml.dll
2010-02-23 07:55:24 10978816 ----a-w- c:\windows\syswow64\ieframe.dll
2010-02-23 07:55:20 381440 ----a-w- c:\windows\syswow64\iedkcs32.dll
2010-02-02 08:36:47 2048 ----a-w- c:\windows\system32\tzres.dll
2010-02-02 07:45:54 2048 ----a-w- c:\windows\syswow64\tzres.dll
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2010-01-22 16:15:59 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 8:51:22.33 ===============


Attached Files



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#2 Shannon2012

Shannon2012

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Posted 29 April 2010 - 10:06 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 thcbytes

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Posted 05 May 2010 - 01:10 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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