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Computer Freezing


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7 replies to this topic

#1 Michelangelo

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Posted 24 April 2010 - 07:51 AM

Hello,

Forgive my ignorance if there is a proper "forum etiquette" that I don't follow, but this is my first time posting to a forum. My problem is this; I have a computer (AMD Quad Core 2.5Ghz with a 1.5GB video card, 750Gb Hard drive, and 4Gb of ram) A respectable setup if you ask me, and it's awesome when it works, but it will intermittently stop responding. I originally had windows XP 64 bit on it, with a bunch of games that I loaded in short order. I noticed the problem after a bit of game play, and it seemed to be getting worse, so I did multiple scans for viruses and Malware (found nothing major) and figured maybe something had hit the OS core files, so I had a copy of Windows 7 available and did an upgrade to windows 7 x64. It again seemed really good for a little while, but then still locks up intermittently. Now I didn't have this problem with an older motherboard, but I switched it out because the old one did not support my HD audio and the front port USB were bad due to an improperly manufactured jumper. I'm pretty sure it's something with the motherboard, and don't want to swap out because I'm able to use the on-board graphics in hybrid form with the video card which made the whole thing a screaming budget upgrade :flowers:. Only wish it worked... :thumbsup:. It may just be a case of "you get what you pay for", but if anyone could provide me with some "how to" of tracing a mother board lockup issue and possible resolution would be great. Thanks, and sorry again if I'm not super forum savvy.

Edited by Pandy, 24 April 2010 - 10:58 AM.
Moved from Windows 7 to a more appropriate forum for the issue at hand ~Pandy


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#2 keyboardNinja

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Posted 24 April 2010 - 10:45 AM

Hi there, Michelangelo. :flowers:

:thumbsup: to Bleeping Computer.

This might be of use to you: A Beginners Guide to Expert Forums on the Net :trumpet:

Since you seem to believe your problem is caused by the motherboard (I agree it's not the OS, so it must be the hardware), I'll have this topic moved to the appropriate sub-forum where you'll be able to get better help. :inlove:

Sit tight while your topic is moved.
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#3 computerxpds

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Posted 24 April 2010 - 11:26 AM

when it locks up does it stay that way or does it unfreeze on its own?
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#4 powder_sullivan

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Posted 24 April 2010 - 03:25 PM

What make and model is your motherboard?

#5 MrBruce1959

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Posted 24 April 2010 - 04:25 PM

Just make sure the RAM modules are not the problem, being that you mention this setup is so new, I would look into those first.


The processor is fairly new, but was thermal paste used between the processor and heat sink?
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#6 powder_sullivan

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Posted 25 April 2010 - 12:03 AM

Just make sure the RAM modules are not the problem, being that you mention this setup is so new, I would look into those first.


The processor is fairly new, but was thermal paste used between the processor and heat sink?


I would follow this step, if you have multiple bars of ram just try them one at a time. If you're still uncertain if this procedure worked or not you can always try free memory test software.
Here's the one I usually use http://www.micro2000.co.uk/products/micros...mory_Tester.htm

All of the instructions are right on the main page. Hopefully this helps!

#7 computerxpds

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Posted 25 April 2010 - 09:21 AM

if you want a good ram test then use memtest:

***** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

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8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


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It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

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The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.


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#8 the_patriot11

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Posted 26 April 2010 - 01:35 AM

this quad core wouldnt happen to be one of the original phenom Is would it?

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Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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