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Possibly infected with Cryptic.CM trojan


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#1 k.dubb

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Posted 24 April 2010 - 05:28 AM

Hi there,

Something has infected my computer and is causing IE browser windows to pop up at random. The popups are infrequent but are usually related to things that I have been searching on Google or websites I visited. I'm not sure what this is and what it is doing and I've been trying to clear up this problem on my own for the past couple of days or so.

On Wednesday, something attacked my computer and caused popups to appear approximately every 15 minutes, and it also installed Antimalware Doctor. I ran my AVG antivirus but it only picked up a few items and left Antimalware Doctor intact. As a result, I ran Rkill and then ran Malwarebytes. Malwarebytes helped me get rid of Antimalware Doctor and seemingly eliminated whatever was causing the popups. My computer then appeared to run normally so I thought that the problem had been solved.

However on Thursday, I noticed that as I was surfing the Internet, an IE browser window would open itself and display content that was related to websites I viewed or search results from previous Google searches. These popup windows would occur only when I was actively surfing the Internet on IE. They are infrequent and only come perhaps once every couple of hours.

On Friday, I scanned my computer in safe mode with Malwarebytes but it didnt pick up anything. I then ran Superantispyware and it picked up something called Adware.F1 Organizer. However, IE browser windows popped up yet again on their own. AVG then later notified me that a threat called ulxwxm.exe was detected (apparently related to the Cryptic.CM trojan), so I immediately ran a scan using AVG. It picked up what appeared to be another file related to the Cryptic.CM trojan. However, IE browser windows still open up and pop up on their own.

Below is my DDS.txt log. Attached are my Attach.txt log and ark.txt log. Hope all background info makes sense and please let me know what you think. Thanks in advance for the help!

Regards,
k


DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 23:55:26.45 on Fri 04/23/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.99 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\WINDOWS\system32\ZCfgSvc.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\igfxext.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.computers.us.fujitsu.com/
uInternet Connection Wizard,ShellNext = hxxp://www.computers.us.fujitsu.com/
uInternet Settings,ProxyOverride = local.,
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_07\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [PRONoMgr.exe] c:\program files\intel\prosetwireless\ncs\proset\PRONoMgr.exe
mRun: [IndicatorUtility] c:\program files\fujitsu\fujitsu hotkey utility\IndicatorUty.exe
mRun: [LoadFujitsuQuickTouch] c:\program files\fujitsu\application panel\QuickTouch.exe
mRun: [LoadBtnHnd] c:\program files\fujitsu\btnhnd\BtnHnd.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [<NO NAME>]
mRun: [Sony Ericsson PC Suite] "c:\program files\sony ericsson\mobile2\application launcher\Application Launcher.exe" /startoptions
mRun: [FinePrint Dispatcher v5] "c:\windows\system32\spool\drivers\w32x86\3\fpdisp5a.exe" /source=HKLM
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini"
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
dRun: [swg] c:\program files\google\googletoolbarnotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - hxxp://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} - hxxp://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_07-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
Handler: cw - {774E529C-2458-48A2-8F57-3ED3105D8612} - c:\program files\caseware\cwproto.dll
Handler: cwt - {774E529C-2458-48A2-8F57-3ED3105D8612} - c:\program files\caseware\cwproto.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
Notify: Sebring - c:\windows\system32\LgNotify.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-7 216200]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-7 29512]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-7 242896]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-16 308064]
R3 CONAN;CONAN;c:\windows\system32\drivers\o2mmb.sys [2004-3-23 190465]
R3 MbxStby;MbxStby;c:\windows\system32\drivers\MbxStby.sys [2004-3-23 5817]
S0 ddoilul;ddoilul; [x]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-7 135664]
S3 QCAbsee;Logitech QuickCam Web (0801);c:\windows\system32\drivers\OVCA.sys [2005-1-1 25088]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]

=============== Created Last 30 ================

2010-04-24 06:48:20 0 ----a-w- c:\documents and settings\owner\defogger_reenable
2010-04-23 21:26:48 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-04-23 21:26:26 0 d-----w- c:\program files\SUPERAntiSpyware
2010-04-23 21:26:26 0 d-----w- c:\docume~1\owner\applic~1\SUPERAntiSpyware.com
2010-04-23 21:25:36 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-04-21 06:07:48 0 d-----w- c:\docume~1\owner\applic~1\Malwarebytes
2010-04-21 06:07:01 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-21 06:06:57 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-04-21 06:06:55 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-21 06:06:55 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-21 02:17:43 0 d-----w- C:\spoolerlogs
2010-04-21 02:17:33 0 d-----w- c:\docume~1\owner\applic~1\8D7DA8C0672912D1CA3A84858D74C20A
2010-04-20 21:19:21 54156 ---ha-w- c:\windows\QTFont.qfn
2010-04-20 21:19:21 1409 ----a-w- c:\windows\QTFont.for

==================== Find3M ====================

2010-04-21 19:43:07 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-17 06:41:20 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-17 06:41:05 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-24 13:11:07 455680 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-17 16:10:28 2189952 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 13:25:04 2066816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-12 04:33:11 100864 ----a-w- c:\windows\system32\6to4svc.dll
2008-12-21 19:22:06 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008122120081222\index.dat

============= FINISH: 23:57:57.70 ===============

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#2 m0le

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Posted 28 April 2010 - 08:21 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks thumbup2.gif
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#3 k.dubb

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Posted 28 April 2010 - 09:19 PM

Hi m0le

I'm still here. Looking forward to your first instructions. I appreciate your help.

k

#4 m0le

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Posted 29 April 2010 - 12:30 PM

You've been fighting the wrong battle k.dubb, though quite successfully smile.gif . You have a rootkit and that needs to be removed first.

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#5 k.dubb

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Posted 29 April 2010 - 04:42 PM

Hi m0le

Thanks for your reply. As per your instructions, I ran ComboFix and I have attached my log.

I just wanted to let you know that I encountered some problems while trying to disable my antivirus program prior to running ComboFix. I use AVG 9.0 - I was able to disable the Resident Shield, Linkscanner, and the Update Manager but I couldnt manage to disable the Email Scanner. However, since my AVG has never used the Email Scanner before, I assumed that it wouldnt do anything to disrupt the ComboFix scan.

Upon beginning my ComboFix scan, ComboFix alerted me to the fact that AVG was still active. Because I didnt know how else to disable AVG any further, I continued with the ComboFix scan. I noticed nothing from AVG disrupted the ComboFix scan so I assume everything went ok.

k

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#6 m0le

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Posted 29 April 2010 - 04:47 PM

AVG didn't make any difference to the log. The infected file has been ditched and the TDL3 rootkit has now gone.


Please run ESET so we can check for any other lingering files

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
NOTE: If no malware is found there will be no option to export the text file as no log will be produced. Let me know if this is the case.

Edited by m0le, 29 April 2010 - 04:48 PM.

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#7 k.dubb

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Posted 29 April 2010 - 08:50 PM

Hi m0le

I ran the ESET scan and it picked up a couple of items. I have attached the log. Let me know what else needs to be done. Thanks

k

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#8 m0le

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Posted 30 April 2010 - 02:22 PM

Both of these are relatively safe. The first is a malware copy in your Java cache. The second is in the Combofix quarantine folder.

How is the PC running now?
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#9 k.dubb

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Posted 30 April 2010 - 04:16 PM

Hi m0le

It seems to be back to normal now! No more of those weird infrequent popups so far.

Anything else you would like me to do?

k

#10 m0le

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Posted 30 April 2010 - 04:57 PM

Yes, one more set of instructions to clear up.


You're clean. Good stuff! thumbup2.gif

Let's do some clearing up

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Jdk 6 Update 20 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
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Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it k.dubb, happy surfing!

Cheers.

m0le
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#11 k.dubb

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Posted 30 April 2010 - 06:11 PM

Hi m0le

Thanks so much for your help!

One final question: As per your instructions, I ran OTC. I understand that OTC cleans up and removes the malware removal tools that I downloaded onto my computer. Does OTC also re-enable the CD emulation thing that I disabled with Defogger?

k

#12 m0le

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Posted 30 April 2010 - 06:22 PM

No, it's just a tool clean-up

To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.
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#13 k.dubb

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Posted 30 April 2010 - 06:58 PM

Hi m0le

Everything looks great now. I guess I'm good to go? Thanks again for your help m0le. Much appreciated.

k

#14 m0le

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Posted 30 April 2010 - 07:05 PM

You are welcome k.dubb thumbup.gif
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#15 k.dubb

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Posted 01 May 2010 - 04:00 PM

Hi m0le

Sorry I have one more quick question. I just ran a quick scan with Malwarebytes for fun and it picked up something from my registry. I've attached the Malwarebytes log. Is this something I should be worried about?

Thanks again m0le.

k

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