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Forbidden 403 when trying to download updates and cannot view any videos


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#1 denel165

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Posted 23 April 2010 - 11:35 PM

I havent been usin my compaq c500 in awhile because i didnt have an adapter for it however once replaced i noticed that i needed to update some things on here but when doing so i click on the link and it says forbidden 403 everytime i dont know what to do i have zone alarm on my computer however i thought that it was not allowing me but im unsure of exactly what the problem is i just hope someone on here can help
any suggestions will be greatly appreciated

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#2 MrBruce1959

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Posted 24 April 2010 - 03:07 AM

Hi and Welcome to Bleepingcomputer!

Do you see this forbidden 403 error on every url you try or just a certain site you are trying to get drivers from?

Thanks in advance.
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#3 denel165

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Posted 26 April 2010 - 02:21 AM

just when i try to download the 403 forbidden appears

#4 MrBruce1959

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Posted 26 April 2010 - 10:18 AM

just when i try to download the 403 forbidden appears



There might be a firewall setting blocking you. Your hosts file could be another reason too. You might want to read this information from Microsoft to see if you can resolve the problem with their suggestions.

http://support.microsoft.com/kb/245142

Edited by MrBruce1959, 26 April 2010 - 10:22 AM.

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