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Problem with YouTube videos


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35 replies to this topic

#1 keyboardNinja

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Posted 23 April 2010 - 10:47 PM

Okay, I've got a problem that's really been bugging me lately.

YouTube will not play videos in Firefox (3.6.3) on my netbook. YouTube will play in IE8, Safari, and Google Chrome...but not Firefox. I get the silly "An error occured, please try again later." message where the video should be.

YouTube works fine on my laptop. Same browser, same addons, same operating system.

Things I've tried so far:

Refresh the page...nope
move the slider on the video to force another part of the video to load....nada
try different video...tried 20+ with same result
tried different quality video...360, 480, 720...no effect
log out of YouTube...zip
log back into YouTube...zilch
clear Firefox's cache...fail
start Firefox in Safe Mode....EPIC fail (same error message as always)
reinstall Flash player....no
reinstall Firefox....nice try
install Firefox 3.6.4 beta...yeah right

I could potentially watch YouTube in another browser, but I use Firefox so much, I don't like having to switch browsers just to watch a video. Besides, without Firefox (and my Adblock Plus addon), I have to see the ads YouTube puts up...I hate ads.

So, why do YouTube videos not play in Firefox on my netbook? This is driving me nuts. :flowers: I don't like not being able to watch videos when I'm not in front of my laptop.

Anything else I can try besides a reformat and clean install? :thumbsup:
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#2 DeathStalker

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Posted 23 April 2010 - 10:55 PM

I think you should :thumbsup:

Seriously though, have you checked your options (in firefox) to make sure you haven't changed something on the netbook?

#3 keyboardNinja

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Posted 23 April 2010 - 11:04 PM

I haven't touched my settings since the day I installed Firefox the first time. Besides, I reinstalled Firefox and even tried the beta (sandboxed, of course, to preserve my current installation).

If it was an addon, Safe Mode would work.

If it was an incorrect setting, reinstalling would fix it.

I'm currently baffled. :thumbsup:
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#4 frankp316

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Posted 24 April 2010 - 11:50 AM

Have you looked at the browser security settings?

#5 keyboardNinja

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Posted 24 April 2010 - 12:30 PM

Sure. I don't see anything I could possibly change. Besides, all my settings are identical to the ones in Firefox on my laptop.

Posted Image

If there's anything else you think I should check, let me know and I'll have a screenshot for you in a jiffy.

Here's what every YouTube video looks like:
Posted Image

I've also tried running Windows 7 in safe mode, but that didn't change anything either.

Note: I don't have a problem playing videos from other websites, so Flash player is not the problem.
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#6 M332

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Posted 24 April 2010 - 01:09 PM

Do you have the FlashBlock addon that could be blocking the vids? What about the BetterPrivacy addon? If you have the option checked to delete flash cookies on app startup in BP then try it unchecked and see if that helps.

Edited by M332, 24 April 2010 - 01:20 PM.


#7 keyboardNinja

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Posted 24 April 2010 - 01:18 PM

No, I do not have Flashblock. I already tried Firefox's Safe Mode ....that rules out faulty addons.

Here are my addons anyway:
Posted Image
Posted Image

Edited by keyboardNinja, 24 April 2010 - 01:22 PM.

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#8 M332

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Posted 24 April 2010 - 01:25 PM

If the BP option I mentioned above isn't blocking it then I don't know what the problem is. You could uninstall that old java console if you wanted to. It won't hurt anything to do it.

#9 keyboardNinja

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Posted 24 April 2010 - 01:32 PM

I disabled BetterPrivacy for the moment, but nothing is different.

How would I go about removing the old Java console? The only option I have in Firefox is Disable. Do I have to remove Java entirely, then reinstall the latest version?
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#10 M332

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Posted 24 April 2010 - 03:06 PM

Go to Control Panel.
Click on Java.
Click on the Java tab.
Click View.
Select the old version and click Remove.
Leave the new version installed.
Click OK then Apply.

Edited by M332, 24 April 2010 - 03:07 PM.


#11 keyboardNinja

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Posted 24 April 2010 - 03:18 PM

There's only one there...

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#12 M332

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Posted 24 April 2010 - 03:21 PM

Ok I'd just disable the old version from the Firefox addon section then.

#13 keyboardNinja

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Posted 24 April 2010 - 03:26 PM

Done.
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#14 M332

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Posted 24 April 2010 - 03:30 PM

Ok now that it is disabled is it still showing in the addons? If so will it allow you to press the uninstall button now?

#15 keyboardNinja

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Posted 24 April 2010 - 03:33 PM

Nope, still greyed out:

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