Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Error accessing My Documents from Start Menu


  • This topic is locked This topic is locked
3 replies to this topic

#1 Gringgo

Gringgo

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:39 AM

Posted 23 April 2010 - 06:40 PM

When trying to access the My Documents or My Pictures folders from the Start Menu (Start\Documents\My Documents) I receive the following error: This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.

I know that these are unique folders in that they don't have a properties option from the context menu. I believe this began after a utility called Folder Guide (http://www.freeware365.com/images/website/folderguide.gif) became corrupt, although I cannot be certain. I have been unable to figure out what is wrong, but I am fairly confident the problem is in the registry.

Any help would be greatly appreciated.


John :thumbsup:

BC AdBot (Login to Remove)

 


#2 meuchel

meuchel

  • Members
  • 275 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:39 PM

Posted 23 April 2010 - 09:01 PM

Usage antivirus and scan.

#3 keyboardNinja

keyboardNinja

    Bleepin' Ninja


  • Members
  • 4,815 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:teh interwebz
  • Local time:12:39 PM

Posted 23 April 2010 - 10:08 PM

This message:

This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.

is almost always directly related to a previous/current malware infection.

Please post a Posted Image in the Am I infected? What do I do? sub-forum with a description of your problem, the steps taken so far, and a link back to this topic (they will want to know why you suspect malware).

Please note: the Malware Response team are always overwhelmed, and it could take a few days to get your first reply. Just be patient and don't "bump" your topic by replying to it, as that will only further delay a response (MRT members are looking for topics with 0 replies...if you reply to your own first, it will appear that you are already receiving help and thus delay receiving actual help).

If you still have problems after being declared clean, they'll send you back here.

Good luck. :thumbsup:
PICNIC - Problem In Chair, Not In Computer

Posted Image Posted Image

20 Things I Learned About Browsers and the Web

#4 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 37,112 posts
  • ONLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:01:39 PM

Posted 26 April 2010 - 06:17 PM

Hello,

Because you included a log in your new topic here: http://www.bleepingcomputer.com/forums/t/312738/error-accessing-my-documents-from-start-menu/ it has been shifted to the Virus, Trojan, Spyware, and Malware Removal Logs forum.

Now that you have posted a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


animinionsmalltext.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users