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Windows defender virus plus ?others...computer will not reboot


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#1 stellamagella

stellamagella

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Posted 23 April 2010 - 02:11 PM

My computer was infected with the Windows Defender virus. I immediately ran a scan with Malwarebytes and halfway through the scan my computer suddenly shut down. When I restarted it, Windows would not restart and a blue screen appeared stating there may be a problem with the hardware or software. It then tried to reboot again with the same results. I was able to use Safe Mode to run a scan with Malwarebytes (see below). When I restarted the computer, windows (again) would not restart. Because windows will not start, I cannot connect to the internet with the infected computer to email myself the malwarebytes log. I am using another computer to post to this forum and I did not want to save the log on a flash drive in fear of possibly infecting this computer as well. I have transcribed the malwarebytes log below (just the infected files):

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\windows\CurrentVersion\Run\syncman (Trojan.FakeAlert.H) - Quarantined and Deleted successfully

Files Infected:
C:\WINDOWS\system32\wuaucldt.exe (Trojan.FakeAlert.H) - Quarantined and deleted successfully
C:\\WINDOWS\system32\ctfmya64.dll.vir (Trojan.Vundo) - Delete on Reboot

Please help me! I am not computer saavy. Thanks!

Edited by Budapest, 23 April 2010 - 04:54 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 stellamagella

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Posted 25 April 2010 - 07:47 AM

This problem appears to be solved at this time. Thank you.




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