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Computer boots up without taskbar


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#1 gjhutch

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Posted 23 April 2010 - 12:43 PM

when computer boots up the wallpaper and icons are fine but no task bar, start button, etc. and i get two messages:

c:\program files\dell support center\gs_agent\dcs.exe
Unable to launch application. Restart and try again. ERROR CODE-2147023174
___________________________________

Program:...ommon Files\Roxio Shared\9.0\Shared Com\RoxWatchTray9.exe.
This application has requested the Runtime to terminate it in an unusual way.
___________________________________

Have tried to run Malwarebytes in regular and safe mode and get Runtime Error 372.
Will not let me restore to earlier date or uninstall any programs in regular or safe mode.
I can get the command prompt window to open but can't get to msconfig.
I don't really want to have to wipe out and reinstall unless neccessary.

Windows XP Home Edition, Version 2002, Service Pack 3

Thanks for your help.

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#2 Budapest

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Posted 04 May 2010 - 08:02 PM

Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

Type: chkdsk /r

It's important to have a space before the "/".

To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 gjhutch

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Posted 05 May 2010 - 07:16 AM

Thanks for your post. The problem was Mcafee deleted a file by mistake. I downloaded a file from their website and installed and that fixed it.

#4 Budapest

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Posted 05 May 2010 - 04:07 PM

:thumbsup:
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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