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Infection unknown


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#1 domando1069

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Posted 23 April 2010 - 12:00 PM

Help please
I have an issue with my desk top, it.s a Dell4700, xp home.
Can't do system restore, antivirus won't work, can't run any of these softwares in normal or safe mode: MBAM, rkill, avast, dds, Housecall, Super anti spyware, ATF cleaner, no internet, can't copy files nothing works always get some sore of can't run error. GMER does scan, but says no infction????
Help please and thanks

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#2 boopme

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Posted 23 April 2010 - 03:31 PM

Hello try running Rkill ,MBAM and SAS from another user account
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#3 domando1069

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Posted 23 April 2010 - 08:04 PM

boopme
Thanks tried that, no go, what ever I got is driving me nuts

#4 boopme

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Posted 23 April 2010 - 09:53 PM

Try it this way.

Click on Start, Then Control Panel
Click on Users
Create a new user account with Administrative Rights
Login as that user
Now run MBAM (MalwareBytes below) ,, Run a FULL scan this will search all user accounts on your machine.
Reboot your machine.
When your machine is at the login don't login into the infected account log into the new account you made.
Logout of the new account once the machine finishes booting up.
Log into your original account that was infected. Post the MBAM log.
Hopefully we are good.


If still no joy . Try creating this disk and boot off of it. You will need anothewr computer to make this.
Avira AntiVir Rescue System
Tutorial for Avira Rescue CD
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 domando1069

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Posted 24 April 2010 - 02:44 PM

boopme
what ever I have, will not let me make another user account
thanks

#6 boopme

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Posted 24 April 2010 - 09:25 PM

Rats!! do the rescue CD.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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