Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Unable to virus scan & website redirects


  • This topic is locked This topic is locked
13 replies to this topic

#1 Tiourikikaze

Tiourikikaze

  • Members
  • 72 posts
  • OFFLINE
  •  
  • Local time:06:36 AM

Posted 23 April 2010 - 05:46 AM

Yesterday night I went on a website, which was probably full of malware. Pop-ups began to show up and on the system tray, some XP Defender Pro program (malware I assume) said that I had viruses on my computer and I needed to download it. I disregarded it and went on google to look for a fix, in which there was one on this site. I used Method 2, (the following script) to remove it:

[Version]
Signature="$Chicago$"
Provider=Myantispyware.com

[DefaultInstall]
DelReg=regsec
AddReg=regsec1

[regsec]
HKCU, Software\Classes\.exe
HKCU, Software\Classes\secfile
HKCR, secfile
HKCR, .exe\shell\open\command

[regsec1]
HKCR, exefile\shell\open\command,,,"""%1"" %*"
HKCR, .exe,,,"exefile"
HKCR, .exe,"Content Type",,"application/x-msdownload"

I restarted the computer and the XP Defender Pro icon disappeared from the system tray. However, Norton Antivirus refuses to attempt to scan the computer for viruses and ZoneAlarm is stuck at initializing its UI. Mozilla Firefox also, on a few occasions, has miscellaneous pop-ups.

Hopefully is this sufficient information to help!

BC AdBot (Login to Remove)

 


#2 trollocks

trollocks

  • Members
  • 372 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:England
  • Local time:08:36 PM

Posted 23 April 2010 - 05:54 AM

Did you also run malwarebytes as is suggested

#3 Tiourikikaze

Tiourikikaze
  • Topic Starter

  • Members
  • 72 posts
  • OFFLINE
  •  
  • Local time:06:36 AM

Posted 23 April 2010 - 08:26 AM

Yes I have - it detected about 7 viruses.

The problem now seems to be worsening - the virus is back. :thumbsup:

Just a side note - I am running Windows XP SP2.

EDIT: I just ran Malwarebytes in Safe Mode and it removed some infections, but the problems still persist outside of Safe Mode. Here's the log:

Malwarebytes' Anti-Malware 1.44
Database version: 3857
Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 6.0.2900.2180

4/24/2010 12:32:49 AM
mbam-log-2010-04-24 (00-32-49).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 246716
Time elapsed: 1 hour(s), 1 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by Tiourikikaze, 23 April 2010 - 09:41 AM.


#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,561 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:36 PM

Posted 23 April 2010 - 09:43 AM

Hello you need to update MBAm and rescan.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.




Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Tiourikikaze

Tiourikikaze
  • Topic Starter

  • Members
  • 72 posts
  • OFFLINE
  •  
  • Local time:06:36 AM

Posted 23 April 2010 - 09:55 AM

MBAM log:

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 6.0.2900.2180

4/24/2010 12:52:36 AM
mbam-log-2010-04-24 (00-52-36).txt

Scan type: Quick scan
Objects scanned: 110336
Time elapsed: 3 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Andrew\Local Settings\Application Data\vma.exe" /START "C:\Program Files\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Andrew\Local Settings\Application Data\vma.exe" /START "C:\Program Files\Internet Explorer\IEXPLORE.EXE") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Andrew\Local Settings\Application Data\vma.exe" /START "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Andrew\Local Settings\Application Data\vma.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.

EDIT: When I logged into my regular account after the reboot, a window displaying "Open With" is shown (this occured before the desktop began showing icons and the explorer) . The file is mbamgui.exe. Not sure why this happened, but I cancelled it. But now from further inspection, every executable program opens it as "Open With", where I have to open it from the list of programs provided. I managed to bypass this by choosing "start" from the right-click button.

Edited by Tiourikikaze, 23 April 2010 - 10:23 AM.


#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,561 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:36 PM

Posted 23 April 2010 - 10:29 AM

Go here to Doug KNox's Windows® XP File Association Fixes
Run 9th down on left... EXE File Association Fix ... the EXE not EML one.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Tiourikikaze

Tiourikikaze
  • Topic Starter

  • Members
  • 72 posts
  • OFFLINE
  •  
  • Local time:06:36 AM

Posted 23 April 2010 - 08:13 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/24/2010 at 05:02 AM

Application Version : 4.29.1002

Core Rules Database Version : 4843
Trace Rules Database Version: 2655

Scan type : Complete Scan
Total Scan Time : 03:48:48

Memory items scanned : 244
Memory threats detected : 0
Registry items scanned : 8440
Registry threats detected : 0
File items scanned : 100105
File threats detected : 3

Trojan.Agent/Gen-RogueAV
C:\DOCUMENTS AND SETTINGS\ANDREW\LOCAL SETTINGS\TEMP\UFPL.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{EA26EDED-91E6-4BE2-9C1E-BDB8B1E31AB4}\RP931\A0317892.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{EA26EDED-91E6-4BE2-9C1E-BDB8B1E31AB4}\RP932\A0318962.EXE

#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,561 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:36 PM

Posted 23 April 2010 - 09:59 PM

Looking good here. Do these next and I think we may be OK.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Now an Online scan.. ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Tiourikikaze

Tiourikikaze
  • Topic Starter

  • Members
  • 72 posts
  • OFFLINE
  •  
  • Local time:06:36 AM

Posted 25 April 2010 - 03:00 AM

MBAM log:

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4033

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

25/04/2010 2:04:54 PM
mbam-log-2010-04-25 (14-04-54).txt

Scan type: Full scan (C:\|)
Objects scanned: 216114
Time elapsed: 46 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

------

ESET log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=c8fa59501d65d84e8e29f0b97ff1f034
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-04-25 07:13:56
# local_time=2010-04-25 05:13:56 (+1000, AUS Eastern Standard Time)
# country="Australia"
# lang=1033
# osver=5.1.2600 NT Service Pack 2
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# compatibility_mode=9217 16777214 75 62 0 2707900 0 0
# scanned=108817
# found=0
# cleaned=0
# scan_time=5523

#10 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,561 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:36 PM

Posted 25 April 2010 - 02:53 PM

OK, can you update and run your AV now? Redirects are gone now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Tiourikikaze

Tiourikikaze
  • Topic Starter

  • Members
  • 72 posts
  • OFFLINE
  •  
  • Local time:06:36 AM

Posted 25 April 2010 - 07:50 PM

Norton still doesn't want to scan, and ZoneAlarm's UI is constantly "initializing" :thumbsup:

#12 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,561 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:36 PM

Posted 25 April 2010 - 09:27 PM

Appears we need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Tiourikikaze

Tiourikikaze
  • Topic Starter

  • Members
  • 72 posts
  • OFFLINE
  •  
  • Local time:06:36 AM

Posted 26 April 2010 - 06:49 AM

My computer froze after I saved the GMER log, but thankfully the log is still here after the reboot!

I've posted a new topic in the other forum :thumbsup:

Thanks in advance!

#14 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,561 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:36 PM

Posted 26 April 2010 - 11:52 AM

Thank you,looks good.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users