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USB Working Then Not ??

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#1 phaze


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Posted 23 April 2010 - 04:19 AM

Dtrange one here.

Have a dell dimension 3100

Usb k & m both work at post legacy usb on fail to work at login screen.

No restore points available anything i can do before a reinstall please ?

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#2 MrBruce1959


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Posted 23 April 2010 - 05:02 AM

Welcome to Bleepingcomputer!

You're saying from what I gathered that you have entered your BIOS setup utility and enabled legacy USB support, but then it does not work from time to time.

Is your CMOS battery saving the settings in the BIOS? you will know if this true if your time and date have to be corrected each time you start up your computer. If not you need a new CMOS battery.

Make sure your USB devices are hooked up to the ports on the motherboard's on-board USB ports for the best results.

Make sure your USB ports are not damaged and the plugs are making a good contact.

If all else fails, you can get a USB add-on card and use an unused PCI slot.

Best regards.

Edited by MrBruce1959, 23 April 2010 - 05:04 AM.

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