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Hijackthis log


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2 replies to this topic

#1 paigelyone

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Posted 22 April 2010 - 07:31 PM

I am having an issue with IE. it will run for a minute then hangs up, quits responding and i cannot pull up the tak manager. I have done a hijack this log. Can someone analyze for me?

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#2 Queen-Evie

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Posted 22 April 2010 - 07:42 PM

Paige, welcome to Bleeping Computer.

Please read this Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help and follow the steps listed.

After you post your logs, a member of the Malware Response Team will review your logs and advise you further.

Once you post the logs, you should NOT make further changes to your computer
(install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a
HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the
helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Good luck with your log.

Edited by Queen-Evie, 22 April 2010 - 07:43 PM.


#3 Budapest

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Posted 22 April 2010 - 08:03 PM

paigelyone, I have split off your log and placed it here: http://www.bleepingcomputer.com/forums/t/311914/hijackthis-log/

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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