Posted 22 April 2010 - 04:44 PM
I also had a problem with malware. My computer was taken hostage by Security Tool. It is an older computer (about 2003) and I am running Windows XP. I tried a fix with Malwarebytes over the weekend and it appeared that Security Tool was gone. However I still had a problem with all my attempts at internet connection were redirected. Internet Explorer and Firefox would both be redirected. Sometimes after about ten trys I would get the desired website. I also have Safari on my computer and it would not work at all. Monday evening Security Tool popped up again. I kept closing the windows as soon as they popped up. I printed off the post and answer from your administrator for getting rid of Security Tool and I even saved the download links to a CD. I could not get rkill.exe to come up so I used Hijack This. I got a listing but I could not get Malwarebytes to download, so I used Super Anti-Spyware. I kept trying to download Malwarebytes while the Super Anti-Spyware scan was running. I think I did it because noticed that if you had several things going at once, Security Tool was not as effective at hijacking everything only some things. I got a list from Super Anti-Spyware and I wanted to see if it would let you delete the files it found without having to buy the program, so I stopped the scan and hit Finish. It did delete the files it had identified, so 'happily' I tried to connect to the internet with Internet Explorer to see if the redirecting problem was fixed. I would not connect and an error came up that files were missing. I tried accessing ITunes, it would not open, I tried Safari and it would not open. It seems like essential files were removed and then the Securitly Tool screens started showing up again. I went about trying to fix this myself, because my husband does not want to spend a lot of money on an old computer, when we could use the money to buy a new one. As of right now, my computer is "trashed". Before I throw it out the window in anger, I decided to post on your forum for help.
Thanks for any help you can give me. I know I will need to send a copy of what's happening currently on the computer. Please give me directions on what to do or run in order to collect that information for you.