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Administrator Account


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3 replies to this topic

#1 raifordgirl

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Posted 22 April 2010 - 02:53 PM

I was trying to download a program from the internet when it told me I did not have administrative privilages to do so. I went to the control panel & low & behold my administrator account was changed to standard user! I tried changing it back to administrator but it would not allow me to do so. Could another program on my computer have taken over administrative rights such as Mcafee, Spyware Doctor? I have never run into this problem before & have no idea where to look to try & find an anwer to this mystery. Thank you to anyone that might be able to help me!

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#2 Broni

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Posted 22 April 2010 - 04:23 PM

In Vista, real Administrator account is hidden by default.
We could employ it to get your rights back, but whatever happened to your account rights may rise some suspicions.

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#3 raifordgirl

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Posted 26 April 2010 - 08:53 AM

I'm sorry but I'm not sure what a DDS log is. Will google it & see if I can find out & will then post as you suggested. Thanx! :huh:

#4 Broni

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Posted 26 April 2010 - 01:49 PM

You'll find all needed info, if you click on "about getting started" link in my previous reply.

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