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New PC Lagging


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#1 7clayton7

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Posted 22 April 2010 - 11:23 AM

Hello everyone, I saw this forum through Hijackthis, and thought I'd seek advice from people more knowledgeable than myself.

I recently got a new PC, specs:
OS: Windows 7 home premium 64 bit (6.1 BUILD 7600)
Processor Intel i3 overclocked to 4Ghz (4CPUs)
RAM: 4GB ddr 3 geil
GFX: ATI Radeon HD 5700 (approx total memory 2740mb)
Browsers: IE, FF but I use google chrome

This PC is almost brand new, I got it just before I went back to university, about 3 weeks ago and it was fine at home, now I've taken it to the accommodation I stay in during term time, and it lags when I type or move the mouse, not every time, but it seems to be getting more frequent. I have no idea why. The only differences between my home set up and this set up are minor:
VGA plug and play monitor to a DVI
different speakers
different network obviously
different plug and play keyboard
The only other difference I can think of would be an old sound card I put in at home, to find that it wasn't compatible with windows 7, I removed it the day I came here.

I use Bullguard AV and spynow as I got a 3 month version free with the PC, every scan comes back with no results. Anyway here's the HJT log too, thanks

Clayton

Edited by Andrew, 22 April 2010 - 12:23 PM.
Mod Edit: Log removed as HJT logs are restricted to the log forum which focuses only on malware removal. - AA


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#2 Broni

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Posted 22 April 2010 - 12:53 PM

See, if same thing happens in Safe Mode.

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#3 7clayton7

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Posted 22 April 2010 - 01:46 PM

No problem in safe mode :thumbsup:

#4 Broni

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Posted 22 April 2010 - 01:51 PM

Let's see, if we can pinpoint the culprit.
My nose tells me, it may be BullGuard, but....

While in Safe Mode....

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

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#5 7clayton7

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Posted 23 April 2010 - 08:34 AM

No it doesn't seem to be happening, but it does normally get worse the longer the PC has been on.

#6 cryptodan

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Posted 23 April 2010 - 02:17 PM

Try reverting the CPU back to default speeds. Overclocking causes heat to build up, and heat can cause lag.

#7 7clayton7

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Posted 23 April 2010 - 04:29 PM

I run speedfan and each core nly averages 26C, my old PC n on 40-60C for years without this problem. It gets worse when I have the PC on for longer and when I use the internet :/

#8 Broni

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Posted 23 April 2010 - 06:07 PM

It gets worse when I have the PC on for longer and when I use the internet

Keep all settings as in my reply #4 and use computer for a while. See, if the issue will reoccur.

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#9 7clayton7

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Posted 25 April 2010 - 07:23 AM

Had the PC on those settings so far today and there haven't been any problems yet.

EDIT - I've also been using firefox now, since I read that chrome didn't work very well on 64bit systems.

Edited by 7clayton7, 25 April 2010 - 07:24 AM.


#10 Broni

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Posted 25 April 2010 - 10:41 AM

Try to re-enable all items, you disabled before, EXCEPT for BullGuard entries.
Make sure, your Windows firewall is up and run the system for a while.
See, if you're problem free.

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#11 7clayton7

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Posted 25 April 2010 - 03:14 PM

Problem seems to be gone now, so should I uninstall Bullguard? what AVs/spyware removal kits are free and good?

#12 Broni

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Posted 25 April 2010 - 03:17 PM

I'm glad, we're able to trace the culprit :thumbsup:
Uninstall BullGuard.

I suggest, you download and install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira..._antivirus.html

As for antimalware tools:
- Malwarebytes' Anti-Malware (trial version is fully functionable): http://www.malwarebytes.org/mbam.php
- SUPERAntiSpyware Free Edition: http://www.superantispyware.com/download.html

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#13 7clayton7

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Posted 26 April 2010 - 01:45 AM

Thankyou very much for taking the time to help me, it's very much appreciated! Hopefully I won't need to bother you again.

#14 Broni

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Posted 26 April 2010 - 12:25 PM

You have my permission to bother me at any time, you need some help :thumbsup:

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