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I think I have acquired a TDL3 rootkit


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#1 rlugo29

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Posted 21 April 2010 - 09:44 PM

I've recently started having redirects. It's not all the time, but enough to get me worried/mad. It's occasionally happening in trusted websites that I frequent. However, I'm having a couple additional probs. Every now and then a new TAB pops up that directs me to weird sites. This happens even if I don't click on anything. The other thing that's happening is that about every 5min I get a pop up warning from Norton that tells me a recent attack has been blocked. I run Windows7, Firefox3.6.3, And Norton16.8.0.41. I also have the free Malwarebytes Anti-Malware1.45. The guy's on the Norton Anti Virus forum think I have acquired a TDL3 rootkit and recommended I come here to learn how to remove. I have a jpeg snapshot of the last pop up warning from Norton If you need to see it. I just don't know how to post it here...



ANY HELP??? :thumbsup:

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#2 boopme

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Posted 22 April 2010 - 11:24 AM

Hello and welcome!
Please run TDDS Killer from this Guide L@@K


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


How is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 rlugo29

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Posted 24 April 2010 - 07:28 AM

Seems to be running good now. Thanks!!!

#4 boopme

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Posted 24 April 2010 - 10:55 AM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.

Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 rlugo29

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Posted 25 April 2010 - 01:40 PM

Done. Thanks again!!! :thumbsup:

#6 certifiedgeek

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Posted 25 April 2010 - 03:12 PM

boopme, you are pretty good at this stuff!! :thumbsup:

I look forward to any advice you can give me while I'm trying to help. If it's too harsh, please PM me... :flowers:

#7 boopme

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Posted 25 April 2010 - 07:25 PM

You're welcome from all of us here at BC. We are glad to have helped.
Please take a few minutes to read our quietman7's excellent Tips to protect yourself against malware and reduce the potential for re-infection:,in post 17. :thumbsup:


Thanks CG, I will pop in your theads :flowers: , I will say what is needed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 rlugo29

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Posted 25 April 2010 - 09:50 PM

I was just gonna ask for some preventative tips. I'll be reading the guide??




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