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Unknown Malware that I am having problems removing


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5 replies to this topic

#1 Flavin

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Posted 21 April 2010 - 05:14 PM

Normally I use Google Chrome but suddenly it became unresponsive so I closed it with the intention of restarting it. Upon restarting it I was unable to load any pages. I am able to browse in firefox, albeit gimped by the fact that it keeps redirecting links that I click (on google searches, for example) to it's own full-page advertisements. I have not downloaded anything obviously contaminated with malware, but I suspect the following site is responsible, since I had it open when the major symptoms started: hxxp://www.ninjavideo.net/video/64252 (documentary on over-medication in USA)

I am currently very frusturated with the situation and have run Avira AntiVir, Malwarebyte's Anti-Malware, and HijackThis and looked for potential problems, and although MBAM found multiple infected files, it was not fixed upon restarting.

I am also unable to visit the following website, update.microsoft.com, and I am greeted with a "connection interrupted" error in Firefox and a "cannot display webpage" error in IE.

Edited by Orange Blossom, 21 April 2010 - 06:50 PM.
Deactivate link just in case. ~ OB


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#2 cryptodan

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Posted 21 April 2010 - 05:18 PM

So nothing works?

Can you open up a command prompt by going to start > run > cmd hit enter and in the big black box type in the following:

ipconfig /all

then

ping www.google.com

ping 173.73.4.107

Copy and Paste the results here.

#3 Flavin

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Posted 21 April 2010 - 05:39 PM

C:\Documents and Settings\Owner>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : admin-697b775fb
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Linksys WMP110 RangePlus Wireless PC
I Adapter
Physical Address. . . . . . . . . : 00-21-29-72-38-0C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 67.70.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.248
IP Address. . . . . . . . . . . . : fe80::221:29ff:fe72:380c%4
Default Gateway . . . . . . . . . : 67.70.0.99
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Lease Obtained. . . . . . . . . . : Wednesday, April 21, 2010 6:22:31 PM

Lease Expires . . . . . . . . . . : Wednesday, April 21, 2010 6:32:31 PM


Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter 6to4 Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : 6to4 Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 43-46-00-64
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 2002:4346:64::4346:64
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 43-46-00-64
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:67.70.0.100%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Owner>ping www.google.com

Pinging google.navigation.opendns.com [208.69.36.231] with 32 bytes of data:

Reply from 208.69.36.231: bytes=32 time=63ms TTL=54
Reply from 208.69.36.231: bytes=32 time=61ms TTL=54
Reply from 208.69.36.231: bytes=32 time=64ms TTL=54
Reply from 208.69.36.231: bytes=32 time=64ms TTL=54

Ping statistics for 208.69.36.231:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 61ms, Maximum = 64ms, Average = 63ms

C:\Documents and Settings\Owner>ping 173.73.4.107

Pinging 173.73.4.107 with 32 bytes of data:

Reply from 173.73.4.107: bytes=32 time=89ms TTL=45
Reply from 173.73.4.107: bytes=32 time=89ms TTL=45
Reply from 173.73.4.107: bytes=32 time=88ms TTL=45
Reply from 173.73.4.107: bytes=32 time=91ms TTL=45

Ping statistics for 173.73.4.107:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 88ms, Maximum = 91ms, Average = 89ms

MBAM initial quick scan
Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4016

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/21/2010 1:39:09 PM
mbam-log-2010-04-21 (13-39-09).txt

Scan type: Quick scan
Objects scanned: 112419
Time elapsed: 9 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\reset5c.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\reset5c (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Antimalware Doctor (Rogue.AntimalwareDoctor) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Antimalware Doctor Inc (Rogue.AntimalwareDoctor) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\newupdate1142c.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Temp\DF.tmp (Trojan.Downloader) -> Delete on reboot.
C:\WINDOWS\Temp\~TM1A.tmp (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\FB8CA9CD1D83CDD591B4A3973ECB94F8\newupdate1142C.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Start Menu\Programs\Startup\Antimalware Doctor.lnk (Rogue.AntiMalwareDoctor) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Antimalware Doctor.lnk (Rogue.AntimalwareDoctor) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Desktop\Antimalware Doctor.lnk (Rogue.AntimalwareDoctor) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Start Menu\Antimalware Doctor.lnk (Rogue.AntimalwareDoctor) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\reset5c.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\Owner\Application Data\avdrn.dat (Malware.Trace) -> Quarantined and deleted successfully.


MBAM full scan
Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4016

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/21/2010 5:44:30 PM
mbam-log-2010-04-21 (17-44-30).txt

Scan type: Full scan (C:\|)
Objects scanned: 388299
Time elapsed: 1 hour(s), 42 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\QZAIB7KITK (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Owner\Desktop\House.S05\mipdpi.dll (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Desktop\xampplite\htdocs\New Folder\Anno.1404.Dawn.Of.Discovery.ENG.Rip-TPTB\d3drm.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\My Documents\Game Images\Anno.1404.Dawn.Of.Discovery.ENG.Rip-TPTB\d3drm.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Program Files\Cheat Engine\Systemcallretriever.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FE6B3817-F324-4A7D-A074-1D26C347A4DA}\RP298\A0195518.sys (HackTool.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FE6B3817-F324-4A7D-A074-1D26C347A4DA}\RP298\A0195527.sys (HackTool.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FE6B3817-F324-4A7D-A074-1D26C347A4DA}\RP298\A0195534.sys (HackTool.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{FE6B3817-F324-4A7D-A074-1D26C347A4DA}\RP337\A0201624.exe (Trojan.Generic) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\spool\prtprocs\w32x86\00007e0c.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

#4 cryptodan

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Posted 21 April 2010 - 05:49 PM

You are getting an interesting result for google.

These are all google IP addresses:

http://www.robtex.com/dns/google.com.html#records

can you now ping cryptodan.net

post the results of the ping to cryptodan.net

#5 Flavin

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Posted 21 April 2010 - 05:57 PM

C:\Documents and Settings\Owner>ping cryptodan.net

Pinging cryptodan.net [173.73.4.107] with 32 bytes of data:

Reply from 173.73.4.107: bytes=32 time=92ms TTL=45
Reply from 173.73.4.107: bytes=32 time=104ms TTL=45
Reply from 173.73.4.107: bytes=32 time=89ms TTL=45
Reply from 173.73.4.107: bytes=32 time=92ms TTL=45

Ping statistics for 173.73.4.107:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 89ms, Maximum = 104ms, Average = 94ms

#6 Orange Blossom

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Posted 21 April 2010 - 07:25 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/311653/infected-by-unknown-malware/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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