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22 replies to this topic

#1 Minnie7

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Posted 21 April 2010 - 11:22 AM

Hi so I am having a problem downloading Internet Explorer onto my laptop currently I am doing this from an AOL connection through DSL would that be the reason I received this message?

iesetup.exe -Entry Point Not Found

The procedure entry point SHRegGetValueW could not be located in the dynamic link library SHLWAPI.dll

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#2 Broni

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Posted 21 April 2010 - 11:32 AM

Assuming, you're using Windows XP, your issue seems to be connected to failed SP2 installation.
See here: http://www.answerbag.com/q_view/26873

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#3 Minnie7

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Posted 21 April 2010 - 11:49 AM

Ok, so I have two questions. First, I dont have the Windows XP Installation CD for this computer it was a school computer and they installed it through Novell Client so what should I do? Secondly, do I use those instructions given once I know about what to do with the installation disk?

#4 Broni

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Posted 21 April 2010 - 11:53 AM

You don't need Windows CD to perform steps described in that article.

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#5 Minnie7

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Posted 21 April 2010 - 12:04 PM

Ok so should I go ahead and do what it says in the article. I will print out the instructions

#6 Broni

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Posted 21 April 2010 - 12:13 PM

Yeah, it doesn't look like it'll hurt anything, so it's worth to try.

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#7 Minnie7

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Posted 21 April 2010 - 01:34 PM

Ok I did part of it I am down to where it says to remove Windows XP Service Pack 2 but I dont see it. Is that because its with Novell Client? Or has it already been removed and I just nedd to go to the next step? Im not sure what to do next.

#8 Broni

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Posted 21 April 2010 - 01:37 PM

Proceed with next steps.

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#9 Minnie7

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Posted 21 April 2010 - 02:11 PM

Ok when I go to the link to update windows I get an error message 0x8DDD0004. The message says that the website has encountered a problem and cannot display the page you are trying to view
.

#10 Broni

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Posted 21 April 2010 - 02:15 PM

Go Start>Run, type in:
winver
Click OK.

What service pack is listed there?

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#11 Minnie7

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Posted 21 April 2010 - 02:18 PM

Service Pack 1

#12 Broni

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Posted 21 April 2010 - 02:22 PM

I see. Is there any particular reason, SP2 and SP3 were never installed?

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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#13 Minnie7

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Posted 21 April 2010 - 02:27 PM

Yes it was not used before for a while because we had our desktop we did not ned to use it before that much

#14 Broni

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Posted 21 April 2010 - 02:30 PM

OK...

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#15 Minnie7

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Posted 21 April 2010 - 02:33 PM

Results of screen317's Security Check version 0.99.3
Windows XP Service Pack 1
Out of date service pack!!
Internet Explorer 6 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Symantec AntiVirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

` of date Spybot installed!
Ad-Aware
Spybot - Search & Destroy 1.3
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Symantec AntiVirus DefWatch.exe
Symantec AntiVirus SavRoam.exe
Symantec AntiVirus Rtvscan.exe
````````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````




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