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Repeat Virsus


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#1 MsLadyC

MsLadyC

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Posted 21 April 2010 - 10:26 AM

Hi:

I need some help. I have a HP and I am running windows 7. I recently had a screen to appear that I stated that I had several virsus. I ran scans and nothing came up. But this screen keep popping up. I removed the virsus, so I thought manually and thought it was gone. However, it came right back and now it appears to be worst. I downloaded several programs that was suppose to kill the virsus but nothing helped. I even use Rogue Kill and I followed the directions and this is what came up.
Nothing

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as MsLady C on 04/21/2010 at 7:56:27.


Processes terminated by Rkill or while it was running:


C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\MsLady C\Desktop\rkill.com


Rkill completed on 04/21/2010 at 7:56:42.

Can anyone tell me what to do to kill this virsus and what anti virsus program I need to protect my computer. I have been using malware anti vircus, p. c. doctor.

I know little if anything about computers however I can follow detailed instructions. Thanks for you help (Senior Seasoned Citizen)

MsLady C

EDIT: Moved from Win 7 to Am I Infected forum, more appropriate ~ Hamluis.

Edited by hamluis, 21 April 2010 - 11:53 AM.


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#2 Budapest

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Posted 27 April 2010 - 08:03 PM

Run rkill and then immediately run a scan with Malwarebytes following the instructions below.

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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