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Malware nightmare

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#1 martianorchid


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Posted 21 April 2010 - 09:57 AM

Picked up some kind of malware last evening and can't get rid of it! Ran Spybot - it found a few threats - it removed them. BUT IT WILL NOT UPDATE - SAYS WEBS "ERROR RETRIEVING UPDATE INFO FILE." When I try to go to the SpyBot website - I get this message "SERVER NOT FOUND." Same message when I try to go to PC Tools. I've ran all 4 versions of RKILL - found one thing removed it. Can not download MALWARE. VISTA INTERNET SECURITY keeps coming up too - suspect that is the problem but don't know how to kill that one. Any ideas? Also ran CCleaner.

EDIT: Moved from Vista forum to Am I Infected, more appropriate ~ Hamluis.

Edited by hamluis, 21 April 2010 - 10:26 AM.

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#2 boopme


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Posted 21 April 2010 - 04:15 PM

Hello Try booting to safe mode with networking.. Again run RKILL.. Note if the pC is rebooted you have to run RKill again.
Run FixExe.reg

....click Run when the box opens

Then ttry running MalwareBytes.
If successful post the log.
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