Posted 24 September 2005 - 12:36 PM
If you have access to the machine you would normally click on start>help, but you stated you do not have that capability, so I will post what it says in there.
To use emergency repair on a system that will not start
You can use the Windows 2000 emergency repair feature to fix problems that may be preventing you from starting your computer. This includes problems with your registry, system files, partition boot sector, and startup environment. However, you may not be able to use the emergency repair process to fix your system unless you have created an Emergency Repair Disk (ERD), which you can create using the Backup utility. If you haven't created an ERD, you can still attempt to use the emergency repair process to fix your computer, but the emergency repair process may not be able to fix your problems.
The following steps provide a general overview of the emergency repair process:
Start your computer from the Windows 2000 Setup disks or the CD
You can start your system using either the Windows 2000 Setup disks or the Windows 2000 CD. However, you can only use the CD to start your computer if your computer hardware and BIOS support this functionality.
Choose the repair option during setup
After your computer starts, the Setup program will start. During Setup you will be asked whether you want to continue installing the Windows 2000 operating system. You must press ENTER to continue. This will start the installation process, which allows you to repair your system. During this process you can choose whether you want to install a fresh version of Windows 2000, or whether you want to repair an existing installation of Windows 2000. To repair a damaged or corrupt system, you should press R. You will then be asked whether you want to repair your system using the Recovery Console or the emergency repair process. You should press R if you want to repair your system using the emergency repair process.
Choose the type of repair
You can choose either the fast repair option, which is the easiest and doesn't require any user interaction, or you can choose the manual repair option, which requires user interaction. The fast repair option will attempt to repair problems related to the registry, system files, the partition boot sector on your boot volume, and your startup environment (if you have a dual-boot or multiple-boot system). The manual repair option lets you choose whether you want to repair system files, partition boot sector problems, or startup environment problems, but it doesn't let you repair problems with your registry. For example, using the manual repair option, you can attempt to repair only your system files if you know your partition boot sector and your startup environment are both intact.
· The manual repair option should only be used by advanced users or administrators.
· The fast repair option will use a backup copy of the registry that was created when Setup was first run on your system. If you choose this option, you may lose settings or preferences you have created since Setup was first run.
· If you want to manually repair individual registry files or replace your entire registry, you can use the Recovery Console. However, this is recommended for advanced users only.
To start the repair process, you should have the 1.44 MB ERD that you created in the Backup utility, and the original Windows 2000 installation CD. If you do not have an ERD, the emergency repair process can attempt to locate your Windows 2000 installation and start repairing your system, but it may not be able to do so.
· If the emergency repair process can't fix your system, you can try using the Recovery Console or you can try reinstalling Windows 2000.
If you need the information posted regarding the recovery console let me know as the help files are too lengthy to post here and I will send them in an email attachment if you wish.