Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

xp think pad problem


  • Please log in to reply
8 replies to this topic

#1 teener

teener

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:11:54 AM

Posted 21 April 2010 - 06:56 AM

Hi I am totally confused so hope someone can help

My teenage niece got a refurbished IBM Thinkpad it worked well for several weeks until one day she got a pop up offering free security and she clicked on it, they then could'nt access anything at all on the computer so it was sent on to a friend who had a look at it and ran the installation cd and put it back to the begining. It then worked in his house fine, it also works in my house fine but when I took it back to my niece it will not even let us get to the login screen, we get the bsod that flashes so quickly we can't see what it says and it just goes into a continous loop of restarting and flashing the blue screen.

I'm so confused that I can access everything from my house and get on and use the internet fine and everthing but when I get to her house nothing. The day I took it back to her and it would'nt work, I returned it to my house out of curiosity and it came on no problem, went back to her house and nothing, returned to my house again, all was fine, back to her house and again nothing! needless to say I have it back in my house but I'm at a loss as to what I can do for her.

Before I returned it back to her I installed and updated all the same security I have on my computer and there was a windows update that needed to be done so I done that aswell(16-4-10)

I'm not sure what computer specs you need to know to help me so if you just let me know and I'll provide those details Thankyou in advance for any help.

IBM thinkpad
XP home
zone alarm free
Avg free
Spybot s&d
spyware blaster
adaware (now deleted as comp seemed really slow so 1 program at least had to go)

BC AdBot (Login to Remove)

 


#2 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:08:54 PM

Posted 21 April 2010 - 07:08 AM

Hi -

First download Malwarebytes, Update and try a Quick Scan -
Spybot S&D can also go if Malwarebytes and SUPERAntiSpyware are installed (more modern for todays infections) -

and there's a noticeable lack of spyware removal capabilities. Although we appreciate the good job that SpywareBlaster has done in the past, this current version doesn't hold up very well against other security products that prevent attacks and remove infections.

AVG could be replaced by Avast Version 5 (free) , or Microsoft Security Essentials (also free) -

Thank You - :thumbsup:

Edited by noknojon, 21 April 2010 - 07:13 AM.


#3 teener

teener
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:11:54 AM

Posted 21 April 2010 - 07:23 AM

Thankyou for the speedy reply :thumbsup:

The only reason I installed all my security on hers is because I've used them for years and years so I'm very familiar with them and could help her if she had any problems. Anything new I would'nt have a clue lol.

I will do the malwarebytes now and let you know :flowers:

Thanks again!

#4 teener

teener
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:11:54 AM

Posted 21 April 2010 - 08:03 AM

Ok I've run the malwarebytes quick scan and it comes back with no problems at all

#5 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:10:54 AM

Posted 21 April 2010 - 01:06 PM

Ok I've run the malwarebytes quick scan and it comes back with no problems at all



You will want to run the full scan.

You will want to follow this:

Recovery Settings

One of the things that is quite different about Windows XP compared to Windows 9x (9x is shorthand for Windows 95, Windows 98, and Windows Me in all their various versions), is that one can control how it responds to certain critical errors—those that cause the infamous Blue Screen of Death (BSOD). In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. If that fatal error only occurs when you're shutting down, the system reboots automatically.

If you haven't changed any of the system failure settings, you should be able to see the error by looking in the Event Log. But a better long-term solution is to turn off the automatic reboot so you can actually see the error when it happens—chances are it will tell you enough about itself to let you troubleshoot further. To change the recovery settings to disable automatic rebooting:

1. Right-click My Computer, and then click Properties.

2. Click the Advanced tab.

3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.

4. Clear the Automatically restart check box, and click OK the necessary number of times.

5. Restart your computer for the settings to take effect.

Now when you go to shut down and a fatal error occurs, you'll at least see it and it won't cause an automatic reboot. You still have to sort out what's causing the problem, but that gets us to the next section quite nicely.


The above is from: http://www.microsoft.com/windowsxp/using/h...el_02may13.mspx

#6 teener

teener
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:11:54 AM

Posted 22 April 2010 - 04:59 AM

Thanks I'll run the full scan now

Here are the results of Bluescreenviewer from the day I took it back to her if anyone can help............

==================================================
Dump File : Mini041710-05.dmp
Crash Time : 17/04/2010 19:17:40
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xf7fd0002
Caused By Driver : w70n51.sys
Caused By Address : w70n51.sys+a002
File Description : Intel® PRO/Wireless LAN Driver
Product Name : Intel® PRO/Wireless LAN Adapter
Company : Intel® Corporation
File Version : 1.2.0.56
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini041710-05.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================
==================================================
Dump File : Mini041710-04.dmp
Crash Time : 17/04/2010 19:16:40
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000007
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xf7fd0002
Caused By Driver : w70n51.sys
Caused By Address : w70n51.sys+a002
File Description : Intel® PRO/Wireless LAN Driver
Product Name : Intel® PRO/Wireless LAN Adapter
Company : Intel® Corporation
File Version : 1.2.0.56
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini041710-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================
==================================================
Dump File : Mini041710-03.dmp
Crash Time : 17/04/2010 18:22:24
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0xf89dd110
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x804d9b68
Caused By Driver : w70n51.sys
Caused By Address : w70n51.sys+2a3be
File Description : Intel® PRO/Wireless LAN Driver
Product Name : Intel® PRO/Wireless LAN Adapter
Company : Intel® Corporation
File Version : 1.2.0.56
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini041710-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================
==================================================
Dump File : Mini041710-02.dmp
Crash Time : 17/04/2010 11:39:39
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xf7fe3d07
Caused By Driver : w70n51.sys
Caused By Address : w70n51.sys+1dd07
File Description : Intel® PRO/Wireless LAN Driver
Product Name : Intel® PRO/Wireless LAN Adapter
Company : Intel® Corporation
File Version : 1.2.0.56
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini041710-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================
==================================================
Dump File : Mini041710-01.dmp
Crash Time : 17/04/2010 11:18:34
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xf7fe3d07
Caused By Driver : w70n51.sys
Caused By Address : w70n51.sys+1dd07
File Description : Intel® PRO/Wireless LAN Driver
Product Name : Intel® PRO/Wireless LAN Adapter
Company : Intel® Corporation
File Version : 1.2.0.56
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini041710-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

#7 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:10:54 AM

Posted 22 April 2010 - 09:55 AM

Update your wireless device drivers.

#8 teener

teener
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:11:54 AM

Posted 22 April 2010 - 04:39 PM

Thanks. A full scan found nothing again and I have already updated the drivers but I'll do it again :thumbsup:

#9 teener

teener
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:11:54 AM

Posted 24 April 2010 - 04:48 PM

Finally got round to reinstalling the wireless lan card drivers from their website and took it back to her today and its working a treat, its been on and off all day with no problems so far :thumbsup: Thanks for all your help, I appreciate your time :flowers:




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users