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GMER either freezes or locks up or restarts computer before finishing


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#1 fyfo

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Posted 20 April 2010 - 05:50 PM

Im using SpywareDr. Ive done multi scans and click on the fix, only to have the same to malware programs show up ever time. And they are, beside the ADWARE.ADVERTISING COOKIES, AND APPLICATION TRACKING COOKIES IS ROUGE ANTISPYWARE.MALWARE DEFENCE registry key HKEY_LOCAL_MACHINE\SOFTWARE\MALEWARE DEFENCE.
The other one is ROGUE ANTI SPYWARE.PERSONEL ANTIVIRUS HKEY_LOCAL_MACHINE\SOFTWARE\PALADIN ANTIVIRUS.

I went to http:www.bleepingcomputer.com/forums/topic 34773.html, and started following the instructions. It seemed to go fine untill I tried to run the GMER.exe file. First time it ran over a hr and half then all of a sudden my computer rebooted. Second time it ran for a long time also but I kept moving the mouse every now and then thinking my computer rebooted from inactivity the first time but that didnt work either the program and the computer froze up. Other attempts to run the program have pretty much been the same. While ive never got the program to complete I have noticed a lot of files with the word
PRAGMA in it. One such file is SYSTEM32\DRIVERS\PRAGMAHWUHVLXIPO.SYS (***HIDDEN***) And another one is C:\WINDOWS\PRAGMAUXTKOIBFND\PRAGMAD.SYS (***HIDDEN***)

I do get a warrining at the begining of running the program which states, WARNING GMER HAS DETECTED SYS MOFIFICATION BY ROOTKIT ACTIVITY. DO YOU WANT FULLY SCAN YOUR SYSTEM?
I have tried to start in safe mode but that freezes up also. Last driver on the bottom of the frozen page is MULTI(0)DISK(0)PARTITION(1)\WINDOWS\SYSTEM32\DRIVERS\MUP.SYS

Any help will be greatly appreciated TY.

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#2 Budapest

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Posted 20 April 2010 - 05:51 PM

Try running GMER with only the "Sections" box checked.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 fyfo

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Posted 20 April 2010 - 06:02 PM

i tried running it with just sections and it shut down and restarted my computer

#4 Budapest

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Posted 20 April 2010 - 06:06 PM

In that case just skip the GMER scan and post the other logs.

Don't post the logs in this topic. Start a new topic here: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
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#5 fyfo

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Posted 20 April 2010 - 06:17 PM

Will do and TY again.

#6 fyfo

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Posted 20 April 2010 - 06:44 PM

Im using SpywareDr. Ive done multi scans and click on the fix, only to have the same to malware programs show up ever time. And they are, beside the ADWARE.ADVERTISING COOKIES, AND APPLICATION TRACKING COOKIES IS ROUGE ANTISPYWARE.MALWARE DEFENCE registry key HKEY_LOCAL_MACHINE\SOFTWARE\MALEWARE DEFENCE.
The other one is ROGUE ANTI SPYWARE.PERSONEL ANTIVIRUS HKEY_LOCAL_MACHINE\SOFTWARE\PALADIN ANTIVIRUS.

I went to http:www.bleepingcomputer.com/forums/topic 34773.html, and started following the instructions. It seemed to go fine untill I tried to run the GMER.exe file. First time it ran over a hr and half then all of a sudden my computer rebooted. Second time it ran for a long time also but I kept moving the mouse every now and then thinking my computer rebooted from inactivity the first time but that didnt work either the program and the computer froze up. Other attempts to run the program have pretty much been the same. While ive never got the program to complete I have noticed a lot of files with the word
PRAGMA in it. One such file is SYSTEM32\DRIVERS\PRAGMAHWUHVLXIPO.SYS (***HIDDEN***) And another one is C:\WINDOWS\PRAGMAUXTKOIBFND\PRAGMAD.SYS (***HIDDEN***)

I do get a warrining at the begining of running the program which states, WARNING GMER HAS DETECTED SYS MOFIFICATION BY ROOTKIT ACTIVITY. DO YOU WANT FULLY SCAN YOUR SYSTEM?
I have tried to start in safe mode but that freezes up also. Last driver on the bottom of the frozen page is MULTI(0)DISK(0)PARTITION(1)\WINDOWS\SYSTEM32\DRIVERS\MUP.SYS

Any help will be greatly appreciated TY.

Sorry for the repost I was in a different forum and was told to come here. Im new to this and its not always clear if things have went through. Like ive attached a dds file, and it says, Attachment system ready.
I dont know if that means its been sent or if I have to do something else to send it.

Edited by fyfo, 20 April 2010 - 07:42 PM.


#7 Orange Blossom

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Posted 20 April 2010 - 07:59 PM

Hello,

I've merged your latest topic to your previously existing topic as no logs were posted.

Please create a new topic ==>HERE<== and copy and paste the main DDS log into the post body and attach the attach.txt

To do so, click on the Browse button under and to the right of the text window. Navigate to the file you want to attach. The file path will appear in the short white window to the left of the browse button then click on the UPLOAD button which is to the right. You will see something that says Uploading File. Wait. You should then see a number underneath the phrase "manage current attachments" which is located above the browse and upload buttons. There is also a drop down arrow. When you click on it, it will show the name of the file you uploaded. If there is a 0 there, the file did not upload.

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#8 Orange Blossom

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Posted 20 April 2010 - 08:31 PM

Ah, good. I see you have the logs posted.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/311387/ok-new-topic/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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