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I have Malware, Trojan, and MORE....


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#1 afletcherlady

afletcherlady

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Posted 20 April 2010 - 05:10 PM

I am running Windows XP.

I cannot download ANYTHING now. Nothing from this website (like the help.exe or whatnot)

I did a couple of days ago download SUPERAnti-Spyware and it found a TON of different things and deleted them. Now it finds nothing.

I also downloaded Avast which is now infected so I disabled it.

Norton And McAfee are also running but I cannot stop those.

I cannot access the add/remove from the control panel to remove anything!

When I go to download anything it tells me Error you do not have access etc....It also says something about the temporary folders.

I did have XP Defender virus running rampid but I have controlled it some how.
It still re-directing me on the internet.

The messages Im getting now when I try to download are:

"Windows cannot access specified, device, path or file. You may not have the appropriate permissions to access the item."

The whole Desktop, windows, system "looks different"

Please help anyway you can thanks so much!!

Amy

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#2 boopme

boopme

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Posted 20 April 2010 - 09:00 PM

Hello I want you to try these instructions..You may need to download everything off a clean PC to a flashdrive or CD first.

You need to do all the steps.
Please follow our Removal Guide here How to remove XP Security Tool 2010,

You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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