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Can't Show Hidden Files


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#1 Imemoy

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Posted 20 April 2010 - 09:04 AM

Thanks in advance for those who would help me. =)

So, as what the topic title says, I can't show/view hidden files. I tried doing the "Folder Options->View->Hidden Files and Folders->Show hidden files and folders", and still, it didn't work. Well, it partially did, but I could only see one folder showing up when in fact there are plenty of folders hidden. I don't know how or why my folders suddenly became hidden (I think it's because of this autorun virus which I believe I deleted already).

Please help me. I'm not really good at these things, so please describe what I'll do in layman's terms. Thanks again.

Edited by Orange Blossom, 20 April 2010 - 03:58 PM.
Move to AII as no logs posted. ~ OB


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#2 Budapest

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Posted 26 April 2010 - 10:25 PM

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Imemoy

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Posted 04 May 2010 - 07:59 AM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4064

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

5/4/2010 8:57:45 PM
mbam-log-2010-05-04 (20-57-45).txt

Scan type: Quick scan
Objects scanned: 122653
Time elapsed: 5 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\M5T8QL3YW3 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SSHNAS (Trojan.Renos) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\MNDOWN (Trojan.PWS) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Handle (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\QZAIB7KITK (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel\Homepage (Hijack.Homepage) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Tasks\{8C3FDD81-7AE0-4605-A46A-2488B179F2A3}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

#4 Imemoy

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Posted 04 May 2010 - 08:13 AM

It didn't work. =( I still can't see the hidden folders.

#5 Budapest

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Posted 04 May 2010 - 04:21 PM

Please run the Malwarebytes scan again and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 Imemoy

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Posted 05 May 2010 - 10:44 AM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4064

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

5/5/2010 11:43:33 PM
mbam-log-2010-05-05 (23-43-33).txt

Scan type: Quick scan
Objects scanned: 123773
Time elapsed: 10 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

It's still not working. =( I still can't view the hidden folders.

#7 Budapest

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Posted 05 May 2010 - 04:10 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 Imemoy

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Posted 06 May 2010 - 10:21 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/06/2010 at 11:16 PM

Application Version : 4.36.1006

Core Rules Database Version : 4896
Trace Rules Database Version: 2708

Scan type : Complete Scan
Total Scan Time : 02:09:07

Memory items scanned : 214
Memory threats detected : 0
Registry items scanned : 5419
Registry threats detected : 1
File items scanned : 69469
File threats detected : 9

Adware.URLBlaze
HKU\S-1-5-21-1004336348-1292428093-682003330-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CE7C3CF0-4B15-11D1-ABED-709549C10000}

Adware.Tracking Cookie
C:\Documents and Settings\Le Ann\Cookies\le ann@richmedia.yahoo[1].txt
C:\Documents and Settings\Le Ann\Cookies\le ann@redirect.clickshield[1].txt
C:\Documents and Settings\Le Ann\Cookies\le ann@advertise[2].txt

Trojan.Agent/Gen-FakeAlert
C:\DOCUMENTS AND SETTINGS\LE ANN\LOCAL SETTINGS\TEMP\VNQ.EXE
C:\WINDOWS\VHIBAA.EXE
C:\windows\Prefetch\VHIBAA.EXE-3A1B6320.pf

Trojan.Agent/Gen-Faldesc
C:\DOCUMENTS AND SETTINGS\LE ANN\LOCAL SETTINGS\TEMP\VNR.EXE

Application.Agent/Gen-TempZ
C:\PROGRAM FILES\SMART VIRUS REMOVER\RUN.EXE
C:\PROGRAM FILES\SMART VIRUS REMOVER\SVRUNINSTALL.EXE

#9 Imemoy

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Posted 06 May 2010 - 10:27 AM

Still not working.

#10 Budapest

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Posted 06 May 2010 - 04:00 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.

You can also try the fix at Kelly's Korner.

Enable/Disable Show Hidden Files/Folders - #155 on the left.

Right click on it and save the .vbs file to your desktop. Then, double click on the file icon (on your desktop) to run the script. You may need to reboot your computer for the changes to take affect.

With any fix like this you should create a new restore point and backup the registry first. For backing up the registry I like to use ERUNT.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 Imemoy

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Posted 07 May 2010 - 04:57 AM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4064

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

5/7/2010 5:52:15 PM
mbam-log-2010-05-07 (17-52-15).txt

Scan type: Quick scan
Objects scanned: 122647
Time elapsed: 6 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AppDataLow\HavingFunOnline (Adware.BHO.FL) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Start Page (Hijack.StartPage) -> Bad: (http://flvdirect.iamwired.net/) Good: (http://www.google.com) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
D:\My Documents\downloads\FLVDirect(2).exe (Adware.DoubleD) -> Quarantined and deleted successfully.
D:\My Documents\downloads\FLVDirect.exe (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Downloads\FLVDirect.exe (Adware.DoubleD) -> Quarantined and deleted successfully.

#12 Imemoy

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Posted 07 May 2010 - 05:05 AM

Not working. =(

I tried the one in Kelly's Korner also but it said "Show hidden files and folders are now DISABLED". When I click it again, it tells me "Show hidden files and folders are now ENABLED". The problem is still there.

I can access the hidden folders by typing it in the address bar, though.

#13 Budapest

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Posted 07 May 2010 - 04:12 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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