Our laptop wanted to reactivate but we tried and tried and now the three-day deadline has ended and Microsoft can't help, I guess. I talked to them and couldn't get anywhere. It wants to download this actshell.htm file for firefox but it won't allow me to do anything with it once it's downloaded. During the three-day period it gave us to reactivate, we had this "limited or no connectivity" problem and we stopped being able to get online since then, even in safemode with networking (we can only log on under safe mode without being forced to log out automatically). It refuses to run a lot of things and when not in safe mode it logs us off when the actshell and reactivation fails. I wouldn't really mind wiping out the whole thing on the computer and reinstalling windows if I knew how, there's nothing on it that any of us need to use. Any thoughts on this? How to force it to reactivate, why it's going wrong, if it's the connectivity issue? When we tried to fix that connectivity issue, it said couldn't renew the IP address. I don't know if the connectivity caused the reactivation not to work or if the reactivation troubles are causing the connectivity trouble. I've never had a computer prompt me to "re
activate" it. Thanks in advance for any takers on this one. All three of our family computers have gone haywire lately. The one I'm on right now is the only one I can get online with and use and its trouble is being worked on in another thread.
Before you judge me, know that when I do something wrong it's because I'm an idiot, not because I'm evil.