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Symantec Antivirus Auto-Protect


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3 replies to this topic

#1 polaris6

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Posted 28 September 2004 - 08:53 PM

My NAV expired and I recently removed it in favor of SAV 9.0 Corporate Edition from the University. I d/led the *exe file and installed as per instructions. However, when I try to run the program, I get the following message,

"Symantec Antivirus Auto-Protect failed to load"

When I view the configuration, I see that the Auto-Protect feature is 'disabled' and whne I try to enable it, I get that message above again.

I have tried about everything to get this thing to work for me to no avail. I hae scanned the computer with Ad-Aware, Spybot, SAV9.0, TrendMicro, Panda and removed everything suspicious.

Any suggestions/help.

One other thing. Spybot signals me that it has blocked 174 processes. How can I view these processes to see if one might have been SAV?

Thanks.

george

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#2 Grinler

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Posted 29 September 2004 - 12:20 PM

Has this been resolved as per your previous post?

#3 polaris6

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Posted 29 September 2004 - 12:28 PM

No this has not been resolved. I have been struggling with it for a few days now with no luck in sight.

george

#4 uhthin

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Posted 04 November 2004 - 12:30 PM

HAH! I got it :-) I had the exact same problem, down to the NAV expiration... Here's what I did:


In MSCONFIG there's a leftover file from NAV that's messing with your ability to run the Auto-Protection.

Under the Startup tab in MSCONFIG, turn off "ccApp." I also disabled VTTimer, but I dont' think that's the one causing the problem. The only file from Symantec you want running is "VPTray."

good luck, and I hope that helped.




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