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Google Search Redirect To FF


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9 replies to this topic

#1 heralchemy

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Posted 19 April 2010 - 11:19 PM

Oh kind sir's of Bleeping Computer,
Could i trouble you for a cure for a reoccurring redirect that i have. my "google" searches get redirected to Scour.
I have XP running and upon reading other similar problems, i used OTL and did a scan(bare with me as i am not the most computer savvy guy in_love.gif .

thanks for taking the time to help
regards Heralchemy

Attached Files

  • Attached File  OTL.Txt   56.09KB   6 downloads

Edited by heralchemy, 20 April 2010 - 12:12 AM.


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#2 heralchemy

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Posted 24 April 2010 - 07:51 AM

let me know if i need to provide additional details. IE, FF, and Opera searches are all getting redirects... six months back i came to this site and found combo fix to correct things . But it came back and is beyond annoying.
thanks in advance for your help

#3 schrauber

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Posted 25 April 2010 - 04:12 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 schrauber

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Posted 30 April 2010 - 11:05 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 schrauber

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Posted 02 May 2010 - 07:39 AM

Reopened by user request.
regards,
schrauber

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#6 heralchemy

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Posted 02 May 2010 - 07:50 AM

QUOTE(schrauber @ May 2 2010, 08:39 AM) View Post
Reopened by user request.

thanks for your patience... had a windows security override trojan and to compound things. i downloaded and used the DDS.scr and clicked link for DDS.pif and both come up gibberish!?!?
ie:
QUOTE
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#7 schrauber

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Posted 02 May 2010 - 08:20 AM

Hello, heralchemy
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.




  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemdrive%\*.sys /90 /md5
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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#8 heralchemy

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Posted 04 May 2010 - 07:34 AM

I appreciate your help.. wish there was a simpler fix that was less involved.
i am getting overwhelmed with "backdoor tidserv inf" being constantly mentioned by norton 360. I have no luck getting suggested programs to function properly.. looks like i will have to format my drive.

Edited by heralchemy, 04 May 2010 - 07:34 AM.


#9 schrauber

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Posted 04 May 2010 - 01:06 PM

Hi,

Think we can fix this.


You must first verify that you can logon to the Windows Recovery Console.
To do so, you must have the Recovery Console installed or use the Windows XP installation cd.

How to install and use the Windows XP Recovery Console


Next, please download maxlook, saving the file to your desktop.
Double click maxlook.exe to run it. Note - you must run it only once!
As instructed when the tool runs, restart the computer and logon to the Recovery Console.
Execute the following bolded command at the x:\windows> prompt <--- the red x represents your operating system drive letter, usually C

batch look.bat

You will see many files copied then return to the x:\windows> prompt.
Type Exit then restart your computer and logon in normal mode.
Please run maxlook.exe again now. Note - you must run it only once!
It will produce looklog.txt on the desktop and open it.
Please post the results here.

NEXT:

Once back in Windows, go to Start > Run, and copy/paste the following then press Enter.

maxlook -sig


Post the log in your next reply
regards,
schrauber

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#10 schrauber

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Posted 08 May 2010 - 05:57 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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