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Virus help


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#1 clandestinelove

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Posted 19 April 2010 - 09:10 PM

After you downlaod and run the rkill and that works you say to run MalwareBytes, but how do I do that? I have no idea how to get rid of this thing and everything I try to open it shuts down on me! HELP

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#2 boopme

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Posted 19 April 2010 - 09:21 PM

I am splitting you away to your own topic. Named Virus help

Rkilll won't run ? How about FixExeReg?

If Rkill Runs try SAS

If nothing will run...
Click on Start, Then Control Panel
Click on Users
Create a new user account with Administrative Rights
Login as that user
Now run MBAM (MalwareBytes below) ,, Run a FULL scan this will search all user accounts on your machine.
Reboot your machine.
When your machine is at the login don't login into the infected account log into the new account you made.
Logout of the new account once the machine finishes booting up.
Log into your original account that was infected. Post the MBAM log.
Hopefully we are good.

Edited by boopme, 19 April 2010 - 09:23 PM.

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#3 clandestinelove

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Posted 20 April 2010 - 03:22 PM

I tried to run SAS again and it pops up that the file is infected, it tries to open and is shut down, then I tried to open the control panel and it says "the file control.exe is infected" and wont open that either :thumbsup: I'm at my wits end and I have no idea what to do, I don't even know how to reboot the computer, or what ever it is that kills everything including your files. Any other suggestions?????????????

#4 Eric ~ Computer Guy

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Posted 20 April 2010 - 03:36 PM

I tried to run SAS again and it pops up that the file is infected, it tries to open and is shut down, then I tried to open the control panel and it says "the file control.exe is infected" and wont open that either :thumbsup: I'm at my wits end and I have no idea what to do, I don't even know how to reboot the computer, or what ever it is that kills everything including your files. Any other suggestions?????????????


You should boot into Safe Mode with Networking, install and update Malwarebytes, and run a Full Scan.

The symptoms you are having point to a common rogue infection; one that MBAM should be able to wipe out fairly easily.




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