No need to be embarrassed.
Now that you can access the System Restore files, if there is a restore point in there, look to see if there are a bunch of .rdb files in there. If there is then ZoneAlarm is doing it.
If there isn't a restore point in there then just in case it is ZA doing this, do the following....
Add the folder Internet Logs to the exclude list in System Restore. That exclude list file is named Filelist.xml.
The Filelist.xml is located in Windows>System32>Restore.
Just to be safe and make it so you always have the original file, copy the Filelist.xml and paste it to another location on your drive. Rename the original one in Windows>System32>Restore, add a one or something to the end of the name of it, before the extension part of the name.
Then, right click on the Filelist.xml you placed in another location and select edit, that will open it in Notepad. Scroll down until you see Directories with the word exclude below it, at the end of one of the lines in that section, hit enter, on that new line and paste the entire line below....
If that line does not line up on the left side with the rest of the lines in that section. just put spaces in before the first word in the line <REC> until it does line up. Then save the changes made to that file and copy, or just move, that Filelist.xml file you just edited back into the Windows>System32>Restore folder.
After that, once a new restore point is automatically created the next day, those .rdb files will no longer be backed up. No need to turn off System Restore or even reboot the computer to make it stop backing up that file.
I am using an older version of ZA than you are but after I did this, the size of my Restore Points went from around 500 mb each day, to about 40 mb each day. Obviously a HUGE difference there. That makes it so disk space didn't disappear so quickly and the number of Restore Points one can have increases dramatically.
I hope that will fix the problem for you like it did me.
ZoneAlarm recommends a registry edit to solve the problem and use the registry to exclude the .rdb files from being backed up, but that did not work for me, the above did.
If my directions are not clear or are confusing, please don't hesitate to say so and I will try to make it clearer.
Please let me know if that fixed the problem.
Btw, it appears that you might not have enough free disk space for System Restore to function properly so if that does not solve the problem, then just freeing up disk space could. You typically need 12% free space for it to function properly, even if the space in System Restore is set to lower than that. Usually, once free disk space gets lower than that System Restore will turn off.
Many articles say it needs way less free space than that, but as soon as my secondary drive had less than that amount of free space, System Restore turned itself off and said that I did not have enough free space for it to protect my system. What really stinks is that when that happens, it turns it off for all drives which deletes all restore points.As a general rule, you need 15% free disk space on your system drive for Windows to operate correctly so regardless of System Restore, you should try to free up some disk space
Edited by Stang777, 21 April 2010 - 08:37 PM.