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Just uninstallled the xp antivirus 2010 but it keeps comiing back


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2 replies to this topic

#1 ginavg

ginavg

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  • Local time:01:49 PM

Posted 19 April 2010 - 03:12 PM

I have a pc that has been infected with antivirus 2010, malwarebytes removed it, and then it came back. I had it removed again the next day and then antivirus suite showed up. I removed that, rebooted and ran a scan and still found an infected reg file via malware bytes.

here is the dds.txt. Can someone look to see if I am truly clean? I think there is another rogue trojan out there that keeps causing these to come back.

Thanks
Ginavg


DDS (Ver_10-03-17.01) - NTFSx86
Run by Dceretti at 16:01:59.74 on Mon 04/19/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2006.1270 [GMT -4:00]

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\WINDOWS\system32\DWRCS.EXE
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Fiberlink\Extend360\WENGINE\wmonitor.exe
C:\Program Files\McAfee\VirusScan Enterprise\engineserver.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Fiberlink\Extend360\ServiceMgr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\WINDOWS\system32\DWRCST.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\AOL\1210205457\ee\AOLSoftware.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\WINDOWS\asam.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\system32\lexpps.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Common Files\aol\1210205457\ee\AOLDesktop.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\dceretti\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uStart Page = hxxp://intranet
mDefault_Page_URL = hxxp://intranet
mDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://intranet/
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: DefaultSearchHook Class: {c94e154b-1459-4a47-966b-4b843befc7db} - c:\program files\asksearch\bin\DefaultSearch.dll
uURLSearchHooks: H - No File
BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 9\SnagitBHO.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
TB: Snagit: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 9\SnagitIEAddin.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "c:\documents and settings\dceretti\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [HostManager] c:\program files\common files\aol\1210205457\ee\AOLSoftware.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini
mRun: [Dell AIO Printer A920] "c:\program files\dell aio printer a920\dlbkbmgr.exe"
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [asam] c:\windows\asam.exe
mRun: [DameWare MRC Agent] c:\windows\system32\DWRCST.exe
dRun: [inutagpk] c:\documents and settings\networkservice\local settings\application data\bwmqmmauj\qrhkfvxtssd.exe
dRun: [asam] c:\windows\asam.exe
dRunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
StartupFolder: c:\docume~1\dceretti\startm~1\programs\startup\aoldes~1.lnk - c:\program files\common files\aol\launch\aollaunch.exe
StartupFolder: c:\docume~1\dceretti\startm~1\programs\startup\ding!.lnk - c:\program files\southwest airlines\ding\Ding.exe
uPolicies-explorer: ForceStartMenuLogOff = 1 (0x1)
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: dentsply.net\tw
Trusted Zone: dentsply.net \citrix
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1187027776625
DPF: {7A0D1738-10EA-47FF-92BE-4E137B5BE1A4} - hxxps://mpsnare.iesnare.com/StmOCX.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dceretti\applic~1\mozilla\firefox\profiles\xc8blab3.default\
FF - component: c:\program files\mozilla firefox\components\Scriptff.dll
FF - plugin: c:\documents and settings\dceretti\local settings\application data\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-10-20 343664]
R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2007-2-15 26624]
R2 FiberlinkMonitor;Fiberlink Monitor Service;c:\program files\fiberlink\extend360\wengine\wmonitor.exe [2005-9-8 69696]
R2 McAfeeEngineService;McAfee Engine Service;c:\program files\mcafee\virusscan enterprise\engineserver.exe [2009-8-31 21256]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-9-25 120128]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\mcshield.exe [2009-8-31 146448]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\vstskmgr.exe [2009-10-15 66880]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2009-10-20 70728]
R2 NgVpnMgr;Aventail VPN Client;c:\windows\system32\ngvpnmgr.exe [2010-2-2 240816]
R3 BW2NDIS5;BW2NDIS5;c:\windows\system32\drivers\BW2NDIS5.SYS [2004-11-2 17536]
R3 DwMirror;DwMirror;c:\windows\system32\drivers\DamewareMini.sys [2007-2-7 3712]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-10-20 91672]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-10-20 43288]
R3 NgLog;Aventail VPN Logging;c:\windows\system32\drivers\nglog.sys [2010-2-2 27208]
R3 NgVpn;Aventail VPN Adapter;c:\windows\system32\drivers\ngvpn.sys [2010-2-2 79944]
S1 mferkdk;VSCore mferkdk;\??\c:\program files\mcafee\virusscan enterprise\mferkdk.sys --> c:\program files\mcafee\virusscan enterprise\mferkdk.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-7 135664]
S3 LenovoRd;LenovoRd;c:\windows\system32\drivers\LenovoRd.sys [2007-6-8 81280]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2009-10-20 65448]
S3 NgFilter;Aventail VPN Filter;c:\windows\system32\drivers\ngfilter.sys [2010-2-2 22600]
S3 NgWfp;Aventail VPN Callout;c:\windows\system32\drivers\ngwfp.sys [2010-2-2 25160]

=============== Created Last 30 ================

2010-04-17 19:17:10 60672 ----a-w- c:\windows\asam.exe
2010-04-16 16:06:59 0 d-----w- c:\program files\CCleaner
2010-04-16 13:27:57 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-16 13:27:56 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-16 13:27:55 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-15 15:31:22 0 d-----w- c:\docume~1\dceretti\applic~1\Malwarebytes
2010-04-15 15:31:16 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-04-15 00:36:33 0 d-----w- c:\docume~1\alluse~1\applic~1\avG
2010-04-04 22:39:20 0 d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-04-04 22:29:42 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-04-19 13:47:33 8832 ----a-w- c:\windows\system32\drivers\rasacd.sys
2010-03-10 08:02:04 417792 ----a-w- c:\windows\system32\vbscript.dll
2010-02-26 06:12:23 662016 ----a-w- c:\windows\system32\wininet.dll
2010-02-26 06:12:17 81920 ----a-w- c:\windows\system32\ieencode.dll
2010-02-24 12:31:30 454016 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-16 13:17:38 2137088 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 12:39:04 2016768 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-14 21:30:31 6617105 ----a-w- c:\windows\FramePkg.exe
2010-02-12 15:46:14 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-02-12 15:46:14 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-02-12 04:47:05 100864 ----a-w- c:\windows\system32\6to4svc.dll
2010-02-02 11:41:06 127152 ----a-w- c:\windows\ngmsi.dll
2010-02-02 11:40:52 145584 ----a-w- c:\windows\ngwinx.dll
2010-02-02 11:40:26 143536 ----a-w- c:\windows\system32\ngupdate.exe
2010-02-02 11:40:24 15024 ----a-w- c:\windows\ngutil.exe
2010-02-02 11:40:20 33448 ----a-w- c:\windows\system32\ngras.dll
2010-02-02 11:40:16 42672 ----a-w- c:\windows\system32\ngdial.exe
2010-02-02 11:40:12 252592 ----a-w- c:\windows\system32\ngmonitor.exe
2010-02-02 11:39:46 251056 ----a-w- c:\windows\system32\ngclient.dll
2010-02-02 11:39:28 240816 ----a-w- c:\windows\system32\ngvpnmgr.exe
2010-02-02 11:38:36 213680 ----a-w- c:\windows\system32\nglogon.dll
2010-02-02 11:38:16 142512 ----a-w- c:\windows\system32\ngcommon.dll
2010-02-02 11:37:54 37552 ----a-w- c:\windows\ngevent.dll
2010-02-02 11:37:44 183984 ----a-w- c:\windows\system32\nglocenu.dll
2010-02-02 11:37:42 86704 ----a-w- c:\windows\ngmsgs.dll

============= FINISH: 16:02:58.89 ===============

Edited by boopme, 19 April 2010 - 03:42 PM.
Moved to Virus,Trojan and Malware Removal Logs~~boopme


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#2 mpascal

mpascal

    Math Nerd


  • Members
  • 1,653 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Canada
  • Local time:01:49 PM

Posted 24 April 2010 - 03:17 PM

Hi ginavg,

Welcome to Bleeping Computer.

My name is mpascal, and I will be helping you fix your problem.

Before we begin, I would like to make a few things clear so that we can fix your problem as efficiently as possible:
  • Be sure to follow all my instructions carefully! If there is anything you don''t understand, don''t hesitate to ask.
  • Please do not do anything or perform other steps unless I have asked you to do so.
  • Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.
  • Don't attach any logs unless asked. Posting them in the forums will make them easier to analyze.
  • If you are unsure of how to reply, or need help with anything regarding the website, please look here.

As it has been a few days, I'm going to need some fresh logs. Please run the following:

STEP 1 - MBAM

Open Malwarebyte's Anti-Malware.
  • Under the Updates tab, click Check for Updates. Let the updates install (if any).
  • After that, under the Scanner tab, click Perform Quick Scan and then Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

STEP 2 - GMER

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

STEP 3 - OTL

Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • In the Custom Scans box, copy and paste the following:
    CODE
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of the files, and post it with your next reply.
STEP 4 - Reply

Please reply with the following logs:
  • MBAM Log
  • OTL Log
  • GMER Log

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Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image


#3 mpascal

mpascal

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Posted 29 April 2010 - 10:06 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

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Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image





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