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Computer randomly restarting?


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18 replies to this topic

#1 Blade Kiro

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Posted 19 April 2010 - 01:10 PM

Quite recently, like maybe 2-3 weeks ago. My computer has began to restart at random times. It gives me no warning before this happens, my screen just goes black and it begins the boot sequence.

I have no clue to why this might be happening.

Edit: Moved topic from Internal Hardware to the more appropriate forum per suggestion. ~ Animal

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#2 computerxpds

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Posted 19 April 2010 - 01:39 PM

what operating system are you running?
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#3 Blade Kiro

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Posted 19 April 2010 - 01:43 PM

Windows Vista 64-bit

#4 computerxpds

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Posted 19 April 2010 - 01:48 PM

ok so this will likely be moved to vista in a while but while we wait, what are you doing when this happens?

Also is it a desktop or laptop?

Edited by computerxpds, 19 April 2010 - 01:49 PM.

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#5 keyboardNinja

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Posted 19 April 2010 - 01:51 PM

Download and install SpeedFan: http://www.almico.com/sfdownload.php

Report back with your system's temps.

Also, please post full system specs.
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#6 Blade Kiro

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Posted 20 April 2010 - 08:52 PM

What's been happening as at ANY random point in time, be it surfing or gaming. My screen will go black and the bios and boot screen will pop up.

System Spec Taken From Steam

Processor Information:
Vendor: GenuineIntel
Speed: 2333 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Unsupported

Network Information:
Network Speed:

Windows Version:
Windows Vista (64 bit)
NTFS: Supported

Video Card:
Driver: NVIDIA GeForce GT 120
DirectX Driver Name: nvd3dum.dll
Driver Version: 7.15.11.8208
DirectX Driver Version: 7.15.11.8208
Driver Date: 18 Feb 2009
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GT 120
VendorID: 0x10de
DeviceID: 0x646
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1152 x 864
Desktop Resolution: 1152 x 864
Primary Display Size: 15.98" x 12.01" (19.96" diag)
40.6cm x 30.5cm (50.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x


Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 8190 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 595471 Mb
Largest Free Hard Disk Block: 138483 Mb
Steam Hard Disk Usage: 134476 Mb
OS Install Date: Dec 31 1969
Installed Packages: Firefox


Temperatures
Posted Image

Edited by Blade Kiro, 20 April 2010 - 08:52 PM.


#7 keyboardNinja

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Posted 21 April 2010 - 10:04 AM

Well, since there's no BSOD, then it can't be driver related. My first guess would be overheating....but I want some input from some more knowledgeable people to uphold or cast down that theory (cause I'm not sure).

Normally, blank screen restarts are caused by overheating, but like I said, I'm not positive. Your temps are warm, but not in the "danger zone".
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#8 computerxpds

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Posted 21 April 2010 - 10:51 AM

well kn his GPU is on high side but i cant remember if that can cause a restart, also it could be it has a low heat threshhold i had a laptop once that if it got just above 50 C it would just restart.Ah dells are fun but any way. to the OP when was the last time you cleaned it out? the inside of the computer.
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#9 keyboardNinja

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Posted 21 April 2010 - 10:55 AM

Yes, overheating can cause a blank screen restart (or colored screen without actual BSOD). When my sister's old Dell laptop (D610) gets too hot (which happens easily, as the fan barely blows), the screen will turn a solid color (blue or red or green...etc...) and cease to function until you turn it off and let it cool for a while.

Edited by keyboardNinja, 21 April 2010 - 10:56 AM.

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#10 Blade Kiro

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Posted 21 April 2010 - 01:09 PM

It is a desktop that I've had for a little over a year. A couple months ago I opened it and sprayed the card with compressed air but I never did a full inspecting and cleaning.

#11 computerxpds

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Posted 21 April 2010 - 01:11 PM

well i would open it up again and give it a good clean out with compressed air.
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#12 keyboardNinja

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Posted 21 April 2010 - 04:37 PM

well i would open it up again and give it a good clean out with compressed air.

I second this.

Blade Kiro, is this a home-built PC or OEM bought?
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#13 Blade Kiro

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Posted 23 April 2010 - 08:28 PM

OEM, Gateway.

Thanks guys, gonna clean it out this weekend.

#14 computerxpds

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Posted 23 April 2010 - 08:40 PM

ok.

Keep us posted :huh:
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#15 cryptodan

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Posted 24 April 2010 - 01:05 PM

Also update your video card drivers You about 15 months behind.




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