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HP Pavilion DV9230us 7F Stop Error


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#1 T1000

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Posted 19 April 2010 - 01:39 AM

BlueScreen
OS-versjon:6.0.6002.2.2.0.768.3


BCCode: 1000007f
BCP1: 00000008
BCP2: 80154000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

C:\Windows\Minidump\Mini032410-01.dmp
C:\Users\Lassefinn\AppData\Local\Temp\WER-46581-0.sysdata.xml
C:\Users\Lassefinn\AppData\Local\Temp\WERF23A.tmp.version.txt



It all started about 2-3 weeks ago did it start around the same time for you.If it did I'm wondering if it was an update that is causing this.I have been getting the BSOD with this error.It just came out of the BLUE (No Pun Intended) all was fine before this no problems.I will follow this thread carefully so any help would be great Thanks !!!

This has been happening on my HP Pavilion DV9230us Vista Home Premium SP2

EDIT: Split from http://www.bleepingcomputer.com/forums/t/310774/blue-screen-in-vista/ ~ Hamluis.

Edited by hamluis, 19 April 2010 - 07:40 AM.

1.) HP Pavilion DV 9230us, 17" Laptop, Windows Vista Home Premium SP2 32-Bit , Intel Dual Core T5500 1.66 GHz , 100GB Dual HD, 200 GB Total HDD, 2 GB Ram DDR2, WD 1TB external HDD, My Book Essential.

2.) Dell Inspiron 1764 17" Laptop, Windows 7 Home Premium 64-Bit, Intel Dual Core i5 2.53 GHz w/Turbo Boost Technology, (3MB cache) Media Graphics Accelerator, 500 GB HDD, 4 GB Ram DDR3, Western Digital 1TB external HDD, My Book Essential.

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#2 hamluis

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Posted 19 April 2010 - 11:01 AM

You can try the following:

Download/install BlueScreenView - http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file to run the program.

When scanning is done, Edit/Select All...then File/Save Selected Items. Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, then paste it into your next reply.

Louis

#3 T1000

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Posted 19 April 2010 - 01:19 PM

Hi Luis, Sorry again for posting in the wrong thread :huh: here is the Scan. Regards ~ John


==================================================
Dump File : Mini041710-01.dmp
Crash Time : 4/17/2010 6:32:42 PM
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x000000be
Parameter 1 : 0xfbc00000
Parameter 2 : 0x2e726579
Parameter 3 : 0xa1e7a8b0
Parameter 4 : 0x0000000b
Caused By Driver : hal.dll
Caused By Address : hal.dll+7668
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini041710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini041410-02.dmp
Crash Time : 4/14/2010 2:28:09 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x872cb938
Parameter 3 : 0x872cba84
Parameter 4 : 0x8266e710
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini041410-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini041410-01.dmp
Crash Time : 4/14/2010 1:37:30 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041287
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+7468
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini041410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini041210-01.dmp
Crash Time : 4/12/2010 3:04:10 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8254082a
Parameter 3 : 0x9eb4eb1c
Parameter 4 : 0x00000000
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+3f300
File Description : DirectX Graphics Kernel
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 7.0.6002.18107 (vistasp2_gdr_win7ip_dgt(wmbla).090924-1550)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini041210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040810-01.dmp
Crash Time : 4/8/2010 12:32:05 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xc4f2b107
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x824b43b4
Caused By Driver : hal.dll
Caused By Address : hal.dll+40ed
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031310-01.dmp
Crash Time : 3/13/2010 11:13:44 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000004
Parameter 2 : 0x00000258
Parameter 3 : 0x8447b580
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+7838
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini031310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010510-01.dmp
Crash Time : 1/5/2010 3:26:14 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000022
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010110-02.dmp
Crash Time : 1/1/2010 6:33:43 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000022
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010110-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010110-01.dmp
Crash Time : 1/1/2010 3:39:00 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000022
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================
1.) HP Pavilion DV 9230us, 17" Laptop, Windows Vista Home Premium SP2 32-Bit , Intel Dual Core T5500 1.66 GHz , 100GB Dual HD, 200 GB Total HDD, 2 GB Ram DDR2, WD 1TB external HDD, My Book Essential.

2.) Dell Inspiron 1764 17" Laptop, Windows 7 Home Premium 64-Bit, Intel Dual Core i5 2.53 GHz w/Turbo Boost Technology, (3MB cache) Media Graphics Accelerator, 500 GB HDD, 4 GB Ram DDR3, Western Digital 1TB external HDD, My Book Essential.

#4 hamluis

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Posted 19 April 2010 - 02:45 PM

Thanks :huh:.

BE STOP error, 17 Apr: Points at hal.dll.
F4 STOP error, 14 Apr: Points to ntkrnlpa.exe
1A STOP error, 14 Apr: Points to hal.dll
8E STOP error, 12 Apr: Points to dxgkrnl.sys
0A STOP error, 8 Apr: Points to hal.dll
9F STOP error, 13 Mar: Points to hal.dll

<<It all started about 2-3 weeks ago...>>

If that's true...I'd say that we could ignore the last two you listed, as well as the March error.

None of your errors points to anything specific, other than the 8E dxgkrnl.sys and the 9F hal.dll error. These two often involve video drivers which need to be removed...then replaced or updated.

When I have a variety of different STOP errors, such as you reflect...it has been an indication that I needed to change my CMOS battery.

Something I saw today which may help someone more knowledgeable than I am to assist you:

"The kernel and HAL files for single-processor and multiprocessor systems are stored on the Windows XP Professional operating system CD using two different file names. For example, the single and multi-processor versions of the kernel, named Ntoskrnl.exe and Ntkrnlmp.exe respectively. Setup copies either Ntoskrnl.exe or Ntkrnlmp.exe to your system as Ntoskrnl.exe."

System manufacturer and model?

Louis

Edited by hamluis, 19 April 2010 - 02:46 PM.


#5 T1000

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Posted 19 April 2010 - 05:05 PM

Hi Luis, at the end there you lost me I have a HP dv9230 Pavilion,with Vista Home Premium SP2 I did a video check I have Nvidia GeForce 7600 and says driver up to date.What is MCOS battery not my laptop battery Right? I think I need a new one of those though it doesn't hold a charge but I keeep it plugged in all the time now anyways.

I also have a dual core processor Intel T5500 1.66 ghz.
1.) HP Pavilion DV 9230us, 17" Laptop, Windows Vista Home Premium SP2 32-Bit , Intel Dual Core T5500 1.66 GHz , 100GB Dual HD, 200 GB Total HDD, 2 GB Ram DDR2, WD 1TB external HDD, My Book Essential.

2.) Dell Inspiron 1764 17" Laptop, Windows 7 Home Premium 64-Bit, Intel Dual Core i5 2.53 GHz w/Turbo Boost Technology, (3MB cache) Media Graphics Accelerator, 500 GB HDD, 4 GB Ram DDR3, Western Digital 1TB external HDD, My Book Essential.

#6 hamluis

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Posted 19 April 2010 - 05:40 PM

I just wanted to confirm that you had a multicore processor and therefore had the appropriate hal.dll and ntkrnlpa.exe files installed, since those are designed for multicores. If you had had a single-core processor, yet were getting errors reflecting ntkrnlpa.exe...then I would thought maybe we have the wrong files installed in your system.

I suggest uninstalling the video drivers...then reinstalling same. When files become damaged, the status messages in Windows don't necessarily change until something develops a serious impact...such as a STOP error.

I would also run the dxdiagnostic, just to check the program and the multimedia functions.

I can't take you any farther with this :huh:, the BC Advisors certainly know a lot more about these issues than I do...and I think they will pick this up from this point.

PS: Apologies for asking system manufacturer and model, when I was the one who put it in the title :huh: .

CMOS Battery Replacement - http://www.liverepair.com/encyclopedia/art...cmosreplace.asp

Louis

#7 T1000

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Posted 19 April 2010 - 05:47 PM

PS: Apologies for asking system manufacturer and model, when I was the one who put it in the title :huh: .


No Apology needed I guess that makes us even :huh: I will wait for a reply from the BC Advisors then Thanks Luis Best Wishes JOHN

I also have been getting a lot of windows errors with pop ups that say this has stopped working that has stopped working sometimes it is one after another

Edited by T1000, 19 April 2010 - 11:03 PM.

1.) HP Pavilion DV 9230us, 17" Laptop, Windows Vista Home Premium SP2 32-Bit , Intel Dual Core T5500 1.66 GHz , 100GB Dual HD, 200 GB Total HDD, 2 GB Ram DDR2, WD 1TB external HDD, My Book Essential.

2.) Dell Inspiron 1764 17" Laptop, Windows 7 Home Premium 64-Bit, Intel Dual Core i5 2.53 GHz w/Turbo Boost Technology, (3MB cache) Media Graphics Accelerator, 500 GB HDD, 4 GB Ram DDR3, Western Digital 1TB external HDD, My Book Essential.

#8 Broni

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Posted 20 April 2010 - 11:54 AM

It may be a good idea to start with RAM testing.

A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

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#9 T1000

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Posted 21 April 2010 - 02:01 PM

I did the software check of the RAM and that said A-OK so now will proceed with the manual check and Thank You for your assistance. Regards !!!

I have 2048 of Ram 2GB so each module is 1024

John
1.) HP Pavilion DV 9230us, 17" Laptop, Windows Vista Home Premium SP2 32-Bit , Intel Dual Core T5500 1.66 GHz , 100GB Dual HD, 200 GB Total HDD, 2 GB Ram DDR2, WD 1TB external HDD, My Book Essential.

2.) Dell Inspiron 1764 17" Laptop, Windows 7 Home Premium 64-Bit, Intel Dual Core i5 2.53 GHz w/Turbo Boost Technology, (3MB cache) Media Graphics Accelerator, 500 GB HDD, 4 GB Ram DDR3, Western Digital 1TB external HDD, My Book Essential.

#10 Broni

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Posted 21 April 2010 - 02:09 PM

OK.....

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#11 cryptodan

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Posted 21 April 2010 - 04:25 PM

Updated your drivers?

#12 Broni

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Posted 21 April 2010 - 04:37 PM

Normally, the best way to solve any computer problem is to proceed with one step at a time.

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#13 keyboardNinja

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Posted 21 April 2010 - 05:24 PM

Normally, the best way to solve any computer problem is to proceed with one step at a time.

I concur.
PICNIC - Problem In Chair, Not In Computer

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#14 T1000

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Posted 23 April 2010 - 08:37 AM

Memtest ran Holy Smokes that scan took long.Anyway it said (Pass Test ~ No Errors) Ram is fine. I'm beginning to think it maybe a virus or malware of some sort.While I was scanning on this computer my Brand New 2 month old Dell crashed with a black screen of death not blue you know computer shut down to prevent damage thing.I bought that for my wife and she hardly uses it,I use it more than she does.So I'm thinking maybe it got on my network but all scans I have done Mcaffee Security center,Malwarebytes,all say nothing found?? What next ?


One other thing I forgot on the memtest on the line to the right were it said chipset I followed it over to the middle of screen and said (ECC - Disabled) what is ECC

Edited by T1000, 23 April 2010 - 08:40 AM.

1.) HP Pavilion DV 9230us, 17" Laptop, Windows Vista Home Premium SP2 32-Bit , Intel Dual Core T5500 1.66 GHz , 100GB Dual HD, 200 GB Total HDD, 2 GB Ram DDR2, WD 1TB external HDD, My Book Essential.

2.) Dell Inspiron 1764 17" Laptop, Windows 7 Home Premium 64-Bit, Intel Dual Core i5 2.53 GHz w/Turbo Boost Technology, (3MB cache) Media Graphics Accelerator, 500 GB HDD, 4 GB Ram DDR3, Western Digital 1TB external HDD, My Book Essential.

#15 cryptodan

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Posted 23 April 2010 - 12:30 PM

One other thing I forgot on the memtest on the line to the right were it said chipset I followed it over to the middle of screen and said (ECC - Disabled) what is ECC



ECC is Error Checking for RAM google it to find out more.

Have you updated your drivers for all your hardware components.




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