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explorer.exe crashing a lot+ SP3 wont install


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4 replies to this topic

#1 Fasih

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Posted 19 April 2010 - 12:13 AM

Ok so i had a problem with explorer.exe crashing, and everyone is saying that I may be infected. Also, when I tried to install SP3 for XP it gave me a weird error. So I think I am infected. Problem is, I scanned my PC twice with ESET Nod32 and Malwarebytes, and Malwarebytes cleaned my PC cause now It says it's clean. But my explorer.exe is still crashing. Should I scan with Hijackthis?

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#2 Fasih

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Posted 19 April 2010 - 05:45 PM

Anyone... ---

#3 Budapest

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Posted 19 April 2010 - 06:06 PM

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Make sure the Sections option is checked (in the right hand panel). Leave all other options unchecked!
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 Fasih

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Posted 20 April 2010 - 05:03 PM

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-04-20 18:01:57
Windows 5.1.2600 Service Pack 2
Running: 3t8btyk1.exe; Driver: C:\DOCUME~1\FAIH~1\LOCALS~1\Temp\fxtdypod.sys


---- Kernel code sections - GMER 1.0.15 ----

? spcw.sys The system cannot find the file specified. !
.text USBPORT.SYS!DllUnload F5E7162C 5 Bytes JMP 8636C1D8
.text afdo4bmg.SYS F5DD9386 35 Bytes [00, 00, 00, 00, 00, 00, 20, ...]
.text afdo4bmg.SYS F5DD93AA 24 Bytes [00, 00, 00, 00, 00, 00, 00, ...]
.text afdo4bmg.SYS F5DD93C4 3 Bytes [00, 70, 02] {ADD [EAX+0x2], DH}
.text afdo4bmg.SYS F5DD93C9 1 Byte [2E]
.text afdo4bmg.SYS F5DD93C9 11 Bytes [2E, 00, 00, 00, 5A, 02, 00, ...]
.text ...

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] kernel32.dll!LoadResource 7C809FC5 7 Bytes JMP 28001E20 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] kernel32.dll!FindResourceExW 7C80AC98 7 Bytes JMP 28001C60 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] kernel32.dll!FindResourceW 7C80BBDE 7 Bytes JMP 28001BE0 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] kernel32.dll!SizeofResource 7C80BC79 7 Bytes JMP 28001EE0 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] kernel32.dll!FindResourceA 7C80BE99 7 Bytes JMP 28001CF0 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] kernel32.dll!LockResource 7C80CCA7 5 Bytes JMP 28001F50 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] kernel32.dll!CreateEventA 7C8308C9 5 Bytes JMP 28001840 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] kernel32.dll!FindResourceExA 7C835FC0 7 Bytes JMP 28001D80 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] ADVAPI32.dll!CryptDeriveKey 77DEA005 7 Bytes JMP 28001000 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] ADVAPI32.dll!CryptDecrypt 77DEA131 7 Bytes JMP 28001060 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!GetWindowLongW 77D4887E 7 Bytes JMP 28006A70 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!PeekMessageW 77D49278 5 Bytes JMP 28004630 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!CreateWindowExW 77D51AD5 5 Bytes JMP 28003C60 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!SetWindowRgn 77D51DE0 7 Bytes JMP 28005F50 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!LoadIconW 77D52174 5 Bytes JMP 280068D0 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!LoadImageW 77D542A4 5 Bytes JMP 280066E0 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!CreateDialogParamW 77D6629F 5 Bytes JMP 28006090 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!SetWindowPlacement 77D6FBEA 1 Byte [E9]
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!SetWindowPlacement 77D6FBEA 5 Bytes JMP 28005E10 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!MessageBoxIndirectW 77D960B7 5 Bytes JMP 28006280 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] USER32.dll!TrackPopupMenuEx 77D9CAFE 5 Bytes JMP 28004F10 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] WS2_32.dll!send 71AB428A 5 Bytes JMP 2800B4A0 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] WS2_32.dll!WSARecv 71AB4318 5 Bytes JMP 2800B280 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] WS2_32.dll!recv 71AB615A 5 Bytes JMP 2800B0E0 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] WS2_32.dll!WSASend 71AB6233 5 Bytes JMP 2800B680 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] WS2_32.dll!closesocket 71AB9639 5 Bytes JMP 2800B8C0 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] SHELL32.dll!Shell_NotifyIconW 7CA21BEA 5 Bytes JMP 280033B0 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] ole32.dll!CoInitializeEx 774F42F3 5 Bytes JMP 28002260 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] ole32.dll!CoCreateInstance 77526009 5 Bytes JMP 28002600 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] ole32.dll!CoRegisterClassObject 77541BFC 5 Bytes JMP 28002360 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] WININET.dll!InternetReadFile 3D94654B 5 Bytes JMP 2800A090 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] WININET.dll!InternetCloseHandle 3D949088 5 Bytes JMP 2800A240 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] WININET.dll!HttpOpenRequestA 3D94D508 5 Bytes JMP 28009F00 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\Windows Live\Messenger\msnmsgr.exe[1116] WININET.dll!HttpSendRequestA 3D95EE89 5 Bytes JMP 2800A170 C:\Program Files\Messenger Plus! Live\MsgPlusLive.dll (Messenger Plus! Live Add-On/Yuna Software)
.text C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe[1888] kernel32.dll!SetUnhandledExceptionFilter 7C8447ED 4 Bytes [C2, 04, 00, 00]

---- EOF - GMER 1.0.15 ----

#5 Budapest

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Posted 20 April 2010 - 05:40 PM

Please perform a scan with Kaspersky Online Virus Scanner.
-- Requires free Java Runtime Environment (JRE) to be installed before scanning for malware as ActiveX is no longer being used.
-- This scan will not remove any detected file threats but it will show where they are located so they can be cleaned with other tools.
  • Vista users need to right-click the IE or FF Start Menu or Quick Launch Bar icons and Run As Administrator from the context menu.
  • Read the "Advantages - Requirements and Limitations" then press the Posted Image... button.
  • You will be prompted to install an application from Kaspersky. Click the Run button. It will start downloading and installing the scanner and virus definitions.
  • When the downloads have finished, you should see 'Database is updated. Ready to scan'. Click on the Posted Image... button.
  • Make sure these boxes are checked. By default, they should be. If not, please check them and click on the Posted Image... button afterwards:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
  • Click on My Computer under the Scan section. OK any warnings from your protection programs.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • Once the scan is complete (the 'status' will show complete), click on View Scan Report and any infected objects will be shown.
  • Click on Save Report As... and change the Files of type to Text file (.txt)
  • Name the file KAVScan_ddmmyy (day, month, year) before clicking on the Save button and save it to your Desktop.
  • Copy and paste (Ctrl+C) the saved scan results from that file in your next reply.
-- Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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