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TDSS RootKit


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#1 gnomixa

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Posted 18 April 2010 - 08:41 PM

Hi there, please someone help!

I got this malware (tdss rootkit), the symptoms are that my google searches are being hijacked, I tried the following anti malware packages:
ad-aware
malwarebytes
hitman-pro-3.5

I also have avg 9.0 (resident anti-virus) as well as I scanned the system with trendmicro HouseCall. None of the tools listed above found anything. Yet, I was still getting google search results redirected to random sites.

Then I downloaded tdsskiller and it found the malware, promised to clean it on reboot but after reboot it's till here (:

What do I do? Just spent few hours searching the net, no clear instructions exist.
Several ppl advised to use ComboFix, but under supervision.

What would be the next step for me?

Edited by gnomixa, 18 April 2010 - 08:42 PM.


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#2 Budapest

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Posted 18 April 2010 - 08:48 PM

Follow the instructions given here, starting at Step 7:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 gnomixa

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Posted 18 April 2010 - 11:54 PM

Thanks, I posted here

http://www.bleepingcomputer.com/forums/t/310917/tdss-rootkit-removal/


but no one is replying

#4 Budapest

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Posted 19 April 2010 - 01:05 AM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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