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Computer Wont turn on


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#1 ysuleman

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Posted 18 April 2010 - 04:16 PM

I get an error message on startup and the error message is

Bluetooth keyboard and mouse recovery: LogonUI.exe - Application Error

The instruction at 0x0000000 referenced memory at 0x00000000. The memory could not be written.

Click ok to terminate the program.

when i click ok i get another error message.

explorer.exe - Application error

The application was unable to start correctly (0xc0000007b). click OK to close the application.


And when i click ok it is just a blank black screen.

Edited by ysuleman, 18 April 2010 - 04:17 PM.


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#2 cryptodan

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Posted 18 April 2010 - 06:40 PM

Can try using a non-bluetooth keyboard and mouse?

#3 ysuleman

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Posted 18 April 2010 - 07:01 PM

It is a laptop, but i fixed it. When the computer restarted I pressed f8. Then I clicked the first option repair my computer and I followed instructions

#4 cryptodan

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Posted 18 April 2010 - 07:03 PM

Thanks for the feedback.




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