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PC problem..10 days old


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29 replies to this topic

#1 jose_007

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Posted 18 April 2010 - 12:50 PM

Sirs,
For the last 10 days ,my PC either automatically restarts or hangs in middle of work(while browsing on opera).It
has also become a lot slower.Is it
1)malware problem
2)overheating problem

1) because my Pc has history for malware problem .Here is refrence link of forum.
http://www.bleepingcomputer.com/forums/t/293980/internet-trouble-due-to-virustrojan-what/

2) because temperature hare in our city is around 42 C these days..room temperature being around 30C according to my clock. I dont have air condition facility in the room were PC is placed.


Also icons on desktop takes long time to appear after starting.


Here is the error message when PC automatically restarts

THE PC HAS RECOVERED FORM A SERIOUS ERROR.a LOG OF THIS ERROR HAS BEEN CREATED

ERROR SIGNATURE
BCCode : 9c BCP1 : 00000000 BCP2 : 8054DA70 BCP3 : A2000000
BCP4 : 84010400 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

TECHNICAL INFORMATION
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER2f0b.dir00\Mini041810-01.dmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER2f0b.dir00\sysdata.xml



Please help me resolve this problem


Thanks in advance
Jose



P.S. Since I wasnt clear if it is malware problem or not,I havent attached RootClean and DDS reports.Awaiting admins/mods guidance on it.

Edited by boopme, 18 April 2010 - 10:09 PM.


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#2 N-o-i-d

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Posted 18 April 2010 - 04:16 PM

I am very interested to see any results or ideas on this topic. Because I am having the exact same problem. I do not believe that its a malware, virus or spyware problem. I am leaning towards driver issues. But dont have the proof.

#3 boopme

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Posted 18 April 2010 - 10:08 PM

Hello, I am moving this to XP. I suspect a hardware ,perhaps Memory problem.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 keyboardNinja

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Posted 18 April 2010 - 10:18 PM

I am very interested to see any results or ideas on this topic. Because I am having the exact same problem. I do not believe that its a malware, virus or spyware problem. I am leaning towards driver issues. But dont have the proof.

Please create your own topic, N-o-i-d. Your problem may not be caused by the same things as jose_007's problem, and the solution will likely be different. Also, it gets confusing trying to help two people in the same topic. So please create your own topic and we will be glad to help you. :thumbsup:

Edited by keyboardNinja, 18 April 2010 - 10:18 PM.

PICNIC - Problem In Chair, Not In Computer

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#5 keyboardNinja

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Posted 18 April 2010 - 10:21 PM

Jose, please do the following so we can begin to diagnose your problems:

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
PICNIC - Problem In Chair, Not In Computer

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#6 DonCorneo

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Posted 18 April 2010 - 10:42 PM

Jose, please do the following so we can begin to diagnose your problems:

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.


As I am always interested in having useful programs downloaded in case of need, I tried the provided link.
ZoneAlarm Anti-virus is reporting that www.nirsoft.net as a known spyware site. Since BC is very well trusted, should I trust that site or the ZA warning?

#7 keyboardNinja

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Posted 18 April 2010 - 10:49 PM

I do not use ZoneAlarm, so I cannot comment on it's credibility. Bluescreenview is used everyday here at BC by dozens of helpers (including myself). I also use other programs from Nirsoft with no problems. So I would have to say ZA is a little over-protective (false positive).

Normally, I would advise against downloading anything meant for another person's problem, but as you said about having useful programs....Bluescreenview is a very useful utility in diagnosing BSOD's. Always handy to have around. :thumbsup:

If you have any more questions, feel free to PM me in order to not create more confusion in Jose's topic. :flowers:
PICNIC - Problem In Chair, Not In Computer

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#8 jose_007

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Posted 19 April 2010 - 01:06 AM

keyboardNinja,

First of all ,thanks for replying :thumbsup:

Here is the requested report

==================================================
Dump File : Mini041810-01.dmp
Crash Time : 4/18/2010 10:48:30 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini041810-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini041710-02.dmp
Crash Time : 4/17/2010 8:17:06 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini041710-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini041710-01.dmp
Crash Time : 4/17/2010 7:26:30 AM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini041710-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini041410-02.dmp
Crash Time : 4/14/2010 10:38:36 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini041410-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini041410-01.dmp
Crash Time : 4/14/2010 6:42:28 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini041410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini040110-01.dmp
Crash Time : 4/1/2010 12:22:00 AM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini040110-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021610-01.dmp
Crash Time : 2/13/2010 8:22:58 AM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020510-03.dmp
Crash Time : 2/5/2010 10:11:34 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xfa91cb26
Parameter 3 : 0xfaff3b28
Parameter 4 : 0x00000000
Caused By Driver : Fastfat.sys
Caused By Address : Fastfat.sys+b26
File Description : Fast FAT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020510-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020510-02.dmp
Crash Time : 2/5/2010 9:28:04 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xfa91cb26
Parameter 3 : 0xfaff3b28
Parameter 4 : 0x00000000
Caused By Driver : Fastfat.sys
Caused By Address : Fastfat.sys+b26
File Description : Fast FAT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020510-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020510-01.dmp
Crash Time : 2/5/2010 9:18:08 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xfa91cb26
Parameter 3 : 0xfaff3b28
Parameter 4 : 0x00000000
Caused By Driver : Fastfat.sys
Caused By Address : Fastfat.sys+b26
File Description : Fast FAT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020510-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020210-02.dmp
Crash Time : 2/2/2010 10:13:22 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x805b8afd
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000000
Parameter 4 : 0x805b8afd
Caused By Driver : rootrepeal.sys
Caused By Address : rootrepeal.sys+6dd4
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020210-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020210-01.dmp
Crash Time : 2/2/2010 10:04:58 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x805b8afd
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000000
Parameter 4 : 0x805b8afd
Caused By Driver : rootrepeal.sys
Caused By Address : rootrepeal.sys+6dd4
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020210-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012010-01.dmp
Crash Time : 1/20/2010 7:14:48 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012010-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini011610-01.dmp
Crash Time : 1/16/2010 8:01:52 AM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0xff340948
Parameter 2 : 0x8127dbe0
Parameter 3 : 0xff62c5c8
Parameter 4 : 0x00000001
Caused By Driver : SiSGRV.dll
Caused By Address : SiSGRV.dll+db02
File Description : SiS Compatible Super VGA Driver
Product Name : SiS ® Compatible Super VGA Dispaly Driver for Windows XP
Company : Silicon Integrated Systems Corporation
File Version : 6.14.10.3620
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini011610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini111509-01.dmp
Crash Time : 11/15/2009 12:34:50 AM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini111509-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini111109-01.dmp
Crash Time : 11/11/2009 9:40:52 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini111109-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini082909-01.dmp
Crash Time : 8/29/2009 12:38:00 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0xff482020
Parameter 2 : 0x8122dbd0
Parameter 3 : 0x8123ea78
Parameter 4 : 0x00000001
Caused By Driver : SiSGRV.dll
Caused By Address : SiSGRV.dll+db02
File Description : SiS Compatible Super VGA Driver
Product Name : SiS ® Compatible Super VGA Dispaly Driver for Windows XP
Company : Silicon Integrated Systems Corporation
File Version : 6.14.10.3620
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini082909-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini071809-01.dmp
Crash Time : 7/18/2009 4:16:16 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini071809-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini071009-02.dmp
Crash Time : 7/10/2009 7:51:04 AM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini071009-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini071009-01.dmp
Crash Time : 7/10/2009 7:10:54 AM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini071009-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070909-01.dmp
Crash Time : 7/9/2009 4:25:20 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini070909-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070809-01.dmp
Crash Time : 7/8/2009 11:39:58 AM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini070809-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070609-01.dmp
Crash Time : 7/6/2009 11:19:46 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini070609-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070509-01.dmp
Crash Time : 7/5/2009 7:12:20 AM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini070509-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini063009-04.dmp
Crash Time : 6/30/2009 11:23:30 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini063009-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini063009-03.dmp
Crash Time : 6/30/2009 8:15:04 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini063009-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini063009-02.dmp
Crash Time : 6/30/2009 8:08:46 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini063009-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini063009-01.dmp
Crash Time : 6/30/2009 1:51:36 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini063009-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini062709-01.dmp
Crash Time : 6/27/2009 6:00:08 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini062709-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini062609-01.dmp
Crash Time : 6/26/2009 6:46:00 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xe2000001
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini062609-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini062409-01.dmp
Crash Time : 6/24/2009 11:01:46 AM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini062409-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini062209-04.dmp
Crash Time : 6/22/2009 3:39:24 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini062209-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini062209-03.dmp
Crash Time : 6/22/2009 3:24:04 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini062209-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini062209-02.dmp
Crash Time : 6/22/2009 3:05:56 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini062209-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini062209-01.dmp
Crash Time : 6/21/2009 11:55:00 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini062209-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini061909-02.dmp
Crash Time : 6/19/2009 2:59:20 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini061909-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini061909-01.dmp
Crash Time : 6/19/2009 2:45:48 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini061909-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini061409-01.dmp
Crash Time : 6/14/2009 9:32:38 AM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini061409-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini061309-01.dmp
Crash Time : 6/13/2009 11:14:58 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini061309-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini061209-01.dmp
Crash Time : 6/12/2009 6:11:06 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini061209-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini051709-01.dmp
Crash Time : 5/17/2009 2:28:40 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini051709-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini010409-01.dmp
Crash Time : 1/4/2009 6:52:08 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000000
Parameter 2 : 0x8054da70
Parameter 3 : 0xa2000000
Parameter 4 : 0x84010400
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini010409-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================


Thanks
Jose

#9 keyboardNinja

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Posted 19 April 2010 - 01:16 AM

Wow, that's a lot of BSOD's in the past year. :thumbsup:

You may have bad RAM.

***** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#10 jose_007

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Posted 19 April 2010 - 02:34 AM

Sir,
I will try to follow the steps and reply soon.....but as per my observation last year this problem occured only in hot months ..and this year too it is occuring at this time when temp is very high....It didnt occur in winters at all...

last yr i resolved it by taking out ram and cleaning it....should i repeat procedure ?
I may be wrong..but please clarify

Also,can I use nero to burn image ?
and please guide me how to boot from CD


Thanks
Jose

Edited by jose_007, 19 April 2010 - 02:40 AM.


#11 keyboardNinja

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Posted 19 April 2010 - 01:01 PM

It's quite possible that overheating is the cause.

No, don't take the RAM out to clean it. You can, however, use a can of compressed air (available in electronics section of Wal-Mart, or office supply stores) to blow out the interior of the case. This will ensure that your fans have maximum venting capabilities and are not caked in dust.

I don't know if you can use Nero or not. I would prefer you use ImgBurn.

How to boot from CD

If that tutorial is not clear or you can't figure it out, let me know, and I'll give my own instructions (but it should be adequate). :thumbsup:
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#12 cryptodan

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Posted 19 April 2010 - 02:17 PM

Have you updated any of the drivers on your machine? How old is this machine, and what kind of computer is it?

#13 N-o-i-d

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Posted 19 April 2010 - 08:51 PM

I was not trying to steal his thread or to make things confusing. I simply found his post and this site yesterday by doing a google search of those exact same files. Figured the thread would be worth following and from what I read was already 10 days old with no posts (and read wrong). So Figured I'd help bump it along.
In my post (I am very interested to see any results or ideas on this topic. Because I am having the exact same problem.) I was acutully talking to Jose so he knew he was not alone with this problem. In the second part (I do not believe that its a malware, virus or spyware problem. I am leaning towards driver issues. But dont have the proof.) I was also responding to his issue Because I'm fairly sure this could not be the issue since my computer is brand new and noway had any of these when It started crashing.



(Please create your own topic, N-o-i-d. Your problem may not be caused by the same things as jose_007's problem, and the solution will likely be different. Also, it gets confusing trying to help two people in the same topic. So please create your own topic and we will be glad to help you. smile.gif)


I do see how it could be confusing and Just may make my own post but for now I'll watch this thread and see how its handled. So far I am impressed. His problem as well as my post have so far been handled both professionally and respectfully. Thank you for the suggestion and hopefully we can chat about my problem later. smile.gif

#14 keyboardNinja

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Posted 20 April 2010 - 07:12 PM

No problem, N-o-i-d. :thumbsup:
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#15 jose_007

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Posted 22 April 2010 - 07:00 AM

Sir,
Sorry for late reply,was busy with studies.

Actually compressed air and brushing of parts helped....PC is OK now.No more crashes


So do i still need to check my RAM or is it fine this way?


Thanks
Jose

Edited by jose_007, 22 April 2010 - 07:01 AM.





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