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bad Antispyware Soft program


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#1 sonjicko

sonjicko

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Posted 18 April 2010 - 09:59 AM

Hello

I am trying to help my friend in trouble.
She has been using Windows antivirus protection, all up to date and working. Today suddenly Antysyware Soft program just appeared and started to scan computer - computer got disconnected from internet by itself, cannot connect back again and it has gone mad.

I am writing from another computer.

Tried to install NOD32 antivirus to check for viruses but the infected computer is not allowing me to do that. It gives out many error messages:

Security warning
Application cannot be executed. The file rundll32.exe is infected. Do you want to activate your antivirus software now?


Another message that windows security centre gives out is:
Antvirus software alert
Infiltration alert - Virus attack
Your computer is being attacked by internet virus. It could be a password stealing attack, a trojan - dropper or similar.
DETAILS
Attack from: - every few seconds it gives another one
Attacked port: 34174
Threat: Win32/Nuqel.E

another Threat: BankerFox.A

and it gives another one every few seconds



I cannot run any programs at all, install anything or connect to internet.
I have unplugged the wire that connects the infected computer to internet.


Operating system is Windows XP



Can you please please help me?

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#2 sonjicko

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Posted 28 April 2010 - 08:49 AM

Hi, I have put new windoows on this infected computer so it is working properly now, I will install all the needed protection. That was the best solution in this particular situation. Thank you, Sonja :thumbsup:




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