The daughter has a school assignment that she needs to print and the printer/computer has decided to throw a tantrum.... When we try and print from MS Word, we get the message that "No printers are installed" (Yes, there is a printer and it has been installed and we have printed from it for the past three years...), so I go into Control Panel and select Printers, no printers are displayed..... Click <add Printer> and get message "Can't open Add Printer. The local print spooler service is not running. Please restart the spooler or restart the machine". I have rebooted both the printer and the computer, it still says the same thing ????
Found that the Print Spooler Service had been stopped in "Services". Start it up and it can't find any existing printers...... But, the "Safely Remove Hardware" icon from toolbar shows that HP PhotoSmart 7600 is there ??? Looks like I need to re-install the printer API.
Has anyone had this happen to them before ??? What did you do to fix ???
Edited by inenigma, 18 April 2010 - 03:04 AM.